Pro-Bono Legal Support Officer

Pro-bono Legal Support Officer Sydney CBD 2000 Permanent Role - Full Time (Monday - Friday) Salary $75,000 + Super In-office role Cox Purtell is currently working with Australia's largest and most influential membership association operating in the legal industry, who are seeking a Legal Administrator responsible for processing applications for pro-bono, solicitor referral and dispute resolution services, and providing administrative support to the department. Key Responsibilities:
Processing applications and referrals for various pro-bono, dispute resolution and solicitor referralprogams including:
Opening and closing files and preparing legal correspondence
Making necessary inquiries and obtaining relevant documentation for individual applications
Liaising with applicants to the service and those in need of Legal Support (often vulnerable people) via phone, email and face-to-face
Referring matters to law firms, liaising with practitioners and the Courts and preparing referral documentation.
Providing administrative support for Pro Bono matters being conducted in-house
Keeping the relevant templates, application forms and marketing material up to date
Processing payments
Conducting conflict checks
Essential Competencies:
High level administrative and computing skills in word processing, email, electronic diary, electronic filing and internet applications.
Excellent attention to detail.
Exceptional verbal and written communication skills.
Proven ability to accurately draft legal documentation.
Experience with databases, mainly searching and inputting data.
Comfortable using both the database and telephone simultaneously.
High level appreciation of and commitment to customer service.
Must be resilient and adaptable.
Experience working in the legal field is preferred but not mandatory