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Form of workDo you have a keen eye for detail and possess strong communication and negotiation skills? Want to further your career in the Legal Support space for a growing collections business?
Complete Credit Solutions' (CCS) mission is to provide better financial outcomes to our customers through flexible payment solutions. Established in 2012 by our Co-Founders, Complete Credit Solutions is an Australian-owned and operated business specialising in the acquisition and servicing of consumer debts, including credit cards, personal loans, and car finance.
An exciting opportunity has become available and we are now looking for a driven and self-disciplined Legal Support Officer to join our close-knit team. Reporting to the Client Services & Operational Support Manager, your role will play an integral part of our business by delivering high quality service to different stakeholders in a fast-paced environment.
As a Legal Support Officer, your role will entail:
- Litigation Management: Oversee and efficiently manage a portfolio of customer accounts, diligently monitoring and controlling legal action to optimise debt recovery efforts
- Legal Documentation: Prepare, review, and file legal documents, including statements of claim, default judgments, summonses, and other relevant legal correspondence.
- Stakeholder Collaboration: Collaborate seamlessly with internal teams, external legal partners, and customers to negotiate settlement and payment plans, and implement effective debt recovery solutions.
- Compliance: Ensure strict adherence to all legal and regulatory requirements, industry codes of practice, and company policies throughout the debt recovery process.
The perks and benefits:
- Competitive salary plus uncapped monthly bonuses!
- Parramatta CBD location, close to all public transport, parking, shops, cafes and dining precincts
- Extensive training and ongoing support provided
- Gain exposure within the Legal Support space for a growing and reputable financial services organisation
- Long term career opportunities and professional development
- Join a company that values your wellbeing – think free massage chairs available 24/7, fresh fruit delivered weekly, prayer and reflection rooms, end of trip facilities such as bike storage/showers/hairdryers and more!
- Smart casual dress policy - dress for your day
- Award nights and celebrations to recognise your achievements
About you:
The ideal candidate will have previous exposure to legal processes within Debt Recovery/Collections and/or Financial Services. In addition, you will also have:
- Prior experience in managing legal proceedings, including drafting legal documents, conducting research and representing organisations in court will be highly regarded
- Strong knowledge of the NCCP Act and other debt collection laws, practices and strategies is crucial in this role
- Experience building and maintaining strong relationships with key stakeholders
- An astute nature with high levels of accuracy and strong negotiation capabilities
- Proven ability in analysing financial data, credit reports and relevant documents
- Strong problem solving and customer service skills
- The ability to demonstrate integrity, quality and caution whilst protecting the brand
If this sounds like the role for you, please apply today! Please note only shortlisted candidates will be contacted.
As part of the CCS Recruitment process, successful applicants will be required to complete a National Police Criminal History Check before they receive an employment offer.
Complete Credit Solutions is committed to protecting the privacy of your information, for more information please refer to https://jobadder.com/privacy-policy/
Call us on 02 8898 0*** if you have any questions.
