Pro-bono Legal Support Officer
Sydney CBD 2000
Permanent Role - Full Time (Monday - Friday)
Salary $75,000 + Super
In-office role
Cox Purtell is currently working with Australia's largest and most influential membership association operating in the legal industry, who are seeking a Legal Administrator responsible for processing applications for pro-bono, solicitor referral and dispute resolution services, and providing administrative support to the department.
Key Responsibilities:
- Processing applications and referrals for various pro-bono, dispute resolution and solicitor referralprogams including:
- Opening and closing files and preparing legal correspondence
- Making necessary inquiries and obtaining relevant documentation for individual applications
- Liaising with applicants to the service and those in need of Legal Support (often vulnerable people) via phone, email and face-to-face
- Referring matters to law firms, liaising with practitioners and the Courts and preparing referral documentation.
- Providing administrative support for Pro Bono matters being conducted in-house
- Keeping the relevant templates, application forms and marketing material up to date
- Processing payments
- Conducting conflict checks
Essential Competencies:
- High level administrative and computing skills in word processing, email, electronic diary, electronic filing and internet applications.
- Excellent attention to detail.
- Exceptional verbal and written communication skills.
- Proven ability to accurately draft legal documentation.
- Experience with databases, mainly searching and inputting data.
- Comfortable using both the database and telephone simultaneously.
- High level appreciation of and commitment to customer service.
- Must be resilient and adaptable.
- Experience working in the legal field is preferred but not mandatory