Program Manager

• At Qantas, our people will lead the way in achieving the impossible together
• Challenge yourself to deliver strategic and transformational projects
• 12 months fixed term opportunity based in Mascot

The Qantas Group sits at the heart of the fast moving, challenging and exciting aviation and travel sector. Today, 35,000 people work in Australia and overseas across our airline, freight, catering, ground service and loyalty arms, driving our success and maintaining our position as a world class organisation. As we engage our next generation, we continue to look for the passion and commitment that have always set the Qantas Group apart. In this uniquely dynamic environment, you’re encouraged to embrace a challenge and build your experience every day.
As the Program Manager, you will be responsible for helping the business deliver a key strategic and transformational program associated with improving the overall Qantas baggage customer experience. You will ensure that the program is managed to the agreed objectives, within budget and to planned timelines. You will take responsibility to manage the planning, governance and delivery of tech and operational-related baggage projects and initiatives. With your project management experience, you will work in a matrix fashion with others and lead regular and on-going forums to deliver and support the implementation of this program of work. This role will engage with stakeholders from across the Qantas business, and also removing any blockers that are prohibiting the relevant teams from meeting key milestones, and fully understand and address any key risks and issues.
To be successful you will possess:

• 5+ years’ experience in a Program/ Project Management
• Business or related tertiary qualification or experience equivalent
• Strong background in project delivery/implementation methodologies, risk management and principles of change
• Strong communication skills, including written and verbal skills at all levels
• Proven ability to manage complex projects or initiatives across multiple areas or business units
• Ability to run forums with more senior management membership/participation
• Proven and strong analytical and problem-solving skills
• Ability to apply critical thinking to proposed methodologies and tools
• Strong commitment to business improvement and ability to drive change and make things happen
• Have experience working on Airports, Airline, Logistics and/or Transport-related technology and its application in an operational and commercial environment

Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close: Friday, 22nd March 2024
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.