AddressProgram Manager, Orthopaedics, ANZ & Asia Cluster based in Australia- Sydney
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
Reporting into the Senior Director, Medical Education, Orthopaedics International, responsible for crafting meaningful strategy & programs for the courses related with practicing surgeons, nurses, residents, fellows, or other related Healthcare Professionals (HCPs) in Orthopaedics relative to key focus areas in ANZ & Asia Cluster (Regional Programs in SN Academy for ANZ & North Asia)
Implement educational pathways and adapt to the assigned region the global content available, in collaboration with course faculty and will make sure that we are offering educational experiences across the educational continuum featuring key products.
This role will collaborate closely with the Academy team, Global Med Ed and commercial organization and communicate and reinforce the enrollment of the appropriate HCPs based on selection criteria related to the HCPs experience and expertise.
Leads by example through consistent engagement and relationship building with S&N faculty and internal stakeholders. Communicates closely with peers, especially with Global Content Development, SN Academy, Professional Affairs, Simulation Manager and Meeting planners.
Responsible for prioritising and implementing ANZ courses/meetings to support medical education and business objectives. Incumbent will engage with fellowship programs, local and national thought leaders (practicing surgeons) providing consultation, education, and resources for key orthopaedic focus areas within the clinical community.
This role is critical relative to VOC exchange, education and development of emerging and current orthopaedic procedures, products, and techniques. The Program Manager will play a major role in supporting labs and courses, this support will include the set up and break down of required equipment at training courses.
Incumbent drives medical education planning of key programs from inception to completion as Subject Matter Expert to deliver the highest quality training opportunities for HCPs. This includes making recommendations for curriculum changes and assessing consultants and participants to ensure appropriateness of training programs. Also responsible for identifying training gaps in the marketplace and working with faculty and societies to develop and implement new training opportunities.
What will you be doing?
Work closely with HCP faculty and internal partners, to implement high-quality programs at the S+N educational events in ANZ & S+N Academy for Asia Cluster that drive adoption in key focus areas of the Orthopaedics franchise. Establishes program learning objectives, build scientific agenda, attendee profile, communicates these to the business organization and reinforces criteria during enrollment to lead to product adoption.
Act as a point of contact for Orthopaedics VSPs/RVSPs, including proactive correspondence with host surgeons, visiting surgeons and associated Sales & Marketing staff to manage availability in relation to case schedules.
Adapts the content developed by Global content development to the countries' needs, in terms of pre/post content, agenda, attendees' profiles, and others. Also embraces new technologies available (Virtual Reality, Simulation, Education Unlimited, others) to provide blended learning journeys. Ensure all scientific agenda are prepared and presented to global agenda review committee in-line with strategy, budgets, and compliance policies.
Translates the key commercial priorities of the assigned business to medical education needs and plans a med ed calendar & resources accordingly. Identifies and engages with Key Opinion Leaders on current trends and needs in the industry. Identifies opportunities for collaboration on education. Selects and maintains the relation with faculty. Responsible for faculty communication, invitation, and development
Includes in Engage all information regarding the course and the explanation behind the selection of the faculties and is in close contact with Professional Affairs regarding the contractual situation of the faculties.
Understand the marketing strategy, including focus products within the Orthopaedics franchises, in order to deliver medical education training programs and Implement evaluation tools and feedback mechanisms and report the same for global critical metric Dashboards.
What will you need to be successful?
Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:
Tertiary qualifications in a clinical role, ideally as an RN in an orthopaedic (joint reconstruction) discipline
Experience in medical education and course design
Proven experience (minimum 5 years) as an RN in an orthopaedic operating room setting
Good understanding of healthcare system and key stakeholders
Proven experience in the successful management of complex workloads
3+ years Marketing experience in the healthcare industry
Understanding of medical industry and MTAA Code of Conduct
Exposure to cadaveric laboratories
Experience working with diverse cultures
Proven experience working in an education function
You. Unlimited.
We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
Flexibility: Hybrid Working Model (For most professional roles).
Training: Hands-On, Team-Customised, Mentorship.
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