Project Officer Telephony

Project Officer Telephony 

• Full-Time, Ongoing
• VPS Grade 4.1 ($92,332 - $104,762, plus superannuation)
• Supportive, inclusive and high-performing work culture

Why join us

At the Victorian Electoral Commission (VEC) we are not just about elections, we are about enabling all Victorians to actively participate in their democracy.  The VEC conducts State and local council elections and is responsible for promoting public awareness and understanding of electoral issues in the Victorian community. Our goal is to be change ready and responsive to legislative changes and community expectations in a dynamic and complex operating environment.

Our vision is for all Victorians actively participating in their democracy. Apply now to make a meaningful contribution to the democratic process.

We provide a values driven workplace culture with a passion for excellence and innovation in the services we provide. We offer a supportive environment that encourages professional development and provide opportunities to broaden your experience though internal working groups and committees across VEC branches.

The Project Officer Telephony role is an exciting opportunity to help shape and deliver VEC’s cloud first telephony and mobility solutions to meet business-as-usual (BAU) and election event requirements.

This role is a key member of the IT Operations & Service team within the Information and Digital Services (IDS) branch.

What you will be doing 

Reporting directly to the IT Operations Manager, this role will be responsible for: 

• End-to-end support of telephony services and solutions for business-as-usual and election events, including the delivery of training.
• Ongoing billing, reconciliation, cost, project and asset management for all of VEC’s telephony services and equipment.
• Identifying telephony requirements for election events and BAU, managing procurement and developing supporting documentation.

What you will bring to the role 

• Demonstrated experience in the knowledge and delivery of high-quality telephony solutions, services and equipment.
• Technical expertise in telephony and unified communications including Microsoft Teams, VoIP, Call Centre and peripheral devices.
• Demonstrated experience in procurement and cost administration.
• Strong project management skills with experience in training delivery.
• High-level verbal and written communication skills.
• Ability to multitask and prioritise in a fast-paced business environment. 
• Commitment to the VEC’s core vales.

How to apply

All applicants must submit:

• a current CV and 
• a separate document with responses to Key Selection Criteria (KSC) 6.2, 6.3, 6.4. 6.5 and 6.6.
• Applications should be lodged online via the Apply Now button (below). 

Applications close at 11:59pm on Sunday, 3 March 2024.

We highly encourage Aboriginal and Torres Strait Islander people, people with disabilities and culturally and linguistically diverse people to apply. 

We are committed to diversity and inclusion in our workplaces with the people we employ, and at the ballot box with the people we serve. We aim to create a workplace that is inclusive, equitable, and safe for all. 

We understand that candidates may need adjustments in the recruitment process and/or workplace. For any questions or request for accommodations, please e-mail *********@vec.vic.gov.au

Successful applicants will be required to satisfy character clearance requirements, including but not limited to national police check and working with children check.

In accordance with Section 17A of the Electoral Act 2002, the VEC may ask applicants for disclosure of specific political activities that could compromise the perceived independence of the organisation. Please click here to read more.
VEC contact details

For further information please contact Theo Nicholas on +61386201*** or *************@vec.vic.gov.au.