Property Manager Ft - Yha Thredbo

YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. 
We are proudly part of the global organisation Hostelling International – a network of over 3,000 unique places to stay in more than 70 countries. Currently, we have a network of 49 properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park. 

Our Values: 
Our values are at the heart of our organisation and the foundation of our culture.  They are our compass, guiding our decisions and actions.

• Work together – We open doors for each other as well as our guests
• Give our best – We bring our best selves every day we come to work
• Put our guest first – We know great hosts make great holidays
• Think differently – We see problems as opportunities
• Have fun – We celebrate and enjoy being together

YHA Thredbo is currently seeking a motivated and driven Property Manager to work closely with the team to maintain this wonderful property and continue to provide amazing service to our guests.  

Responsibilities of the role include, but are not limited to:

• Responsible for overseeing the entire property operation and commercial interests.
• Management of team members including recruitment, supervision, and training
• To promote a positive environment through participative leadership and develop
• Prepare the property business plan in line with the overall YHA strategic plan.
• Overall financial management of the entire business operations. This will include the preparation of budgets, key performance indicators, financial reporting and capital expenditure to ensure effective cost control and profitability. Drive the revenue management of the property working closely with key stakeholders.
• Actively manage revenue management decisions including group, corporate and inbound rates.
• Achieve continued revenue growth through innovation in services, product offerings and sales and marketing initiatives. A full 12-month business plan to be submitted every year. Working with sales team member/s to develop and deliver the sales and marketing strategy.
• Provide effective leadership, management, training, motivation and development of all team members in your reporting line.

The ideal candidate will have:

• Previous property management experience of at least 2 years in a similar size property
• The ability to communicate at all levels both verbally and written
• Understanding of the travel and tourism industry
• Demonstrated leadership and change management skills of a team within a service industry.
• Previous experience in food and beverage operations
• Relevant tertiary qualifications ideal but not essential;
• A passion for the backpacking industry and customer service!

To be successful in this role, you will also:

• Be a strategic thinker, a creative problem solver, and an opportunity seeker;
• Be commercially astute, highly-driven, and proactive;
• Enjoy a challenge, question the status quo and be a change agent;
• Contribute to the fun and inspiring culture of the hostel;
• Be dedicated to achieving results through outstanding guest experiences and a motivated team.

What’s in it for you?

• Permanent full-time with competitive salary
• Candidate Referral Program
• Employee Assistance Program
• Yearly social events to the snowy mountains and other locations for team building
• Internal up-skilling training from our Learning & Development team
• Mental health wellbeing such as an employee assistance program
• Access to additional benefits and discounts as part of YHA’s national network
• Allow employees at YHA to celebrate culturally significant holidays that are unique to their cultural and personal beliefs

Our Culture
At YHA, you can expect to be treated with dignity and respect. We’re committed to creating a diverse and inclusive workplace environment.

• Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
• Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
• Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.
• Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
• Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

 A National Criminal History Check is mandatory step in the recruitment process.  

We encourage Aboriginal and Torres Strait Islander people to apply.