Quality And Risk Manager

New opportunity for a Quality & Clinical Risk Manager! A dynamic role for a Clinical Professional who is passionate about the effective management of Risk.

About the Role

The Quality & Risk Manager plays a pivotal role in maintaining the highest standards of care and ensuring positive business outcomes while minimising potential risks within our hospital.

This position involves developing, implementing, and monitoring quality improvement initiatives, as well as identifying and addressing areas of potential risk across the hospital. Working closely with clinical and non-clinical departments, the Quality & Risk Manager establishes and upholds effective quality assurance protocols, conducts thorough analyses of processes and outcomes, and implements strategies to enhance patient safety and satisfaction.

Moreover, this role includes overseeing compliance with accreditation standards and regulatory requirements, facilitating staff education on risk management practices, and serving as a resource for resolving quality-related issues.

Permanent part-time position offering 40 hours per fortnight.

Your Skills and Experience

• Relevant clinical qualifications in Nursing or Allied Health
• Minimum of 5 years in an acute hospital setting
• Excellent understanding of clinical governance principles
• Comprehensive understanding of healthcare regulatory requirements and accreditation standards
• Experience in leading investigations into adverse events, near misses, and patient complaints, including root cause analysis and development of corrective action plans.
• Experience in leading change management
• Proficiency in developing, implementing, and evaluating quality improvement initiatives and Risk management strategies to enhance patient outcomes and safety
• Demonstrated expertise in data collection, analysis, and reporting to monitor performance and drive quality improvement efforts
• Knowledge of healthcare policies, procedures, and best practices related to quality assurance, patient safety, and Risk management
• Demonstrated ability of self-directed work that ensures good time management and delivery of role requirements with limited supervision
• Strong leadership and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams and influence organisational culture
• Excellent written and verbal communication skills
• Excellent computer literacy in the Microsoft Office programs and knowledge of databases (e.g. RiskMan)
• Proven track record of successful project management, including the ability to prioritise tasks, manage timelines, and allocate resources effectively

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About Our Hospital

Nowra Private Hospital has been a cornerstone of healthcare services in the Shoalhaven region and south coast of New South Wales since 1980. With a 62-bed facility offering acute surgical and medical services, rehabilitation, and day surgery services, we are committed to delivering personalised, seamless care to our patients at every stage of their treatment journey. Our Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people.

The Shoalhaven is a fantastic lifestyle opportunity, which will see you living and working in a beautiful region of the South Coast of NSW.  The Shoalhaven is bordered by the mountains, coastal plains and 100 magnificent beaches.  It is surrounded by 50 towns and villages that are rich in history and have many cultural experiences to enjoy.  With many amazing options such as great beaches, amazing bushwalks, local culture and many annual food, wine and arts festivals and event, the area offer diverse appeal. 

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Sharon Walsh (Chief Executive Officer) via ******@ramsayhealth.com.au

Applications close: Monday the 8th of April 2024

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com