Quality Assurance Officer

Doehler people are real people, we own our mistakes and share our successes. Whether we’re learning new things, seizing the initiative, or winning together our customers are at the heart of everything we do. If you’re the sort of individual who takes accountability and strives to always do the right thing for each other, our customers, and our business, then you will fit into our team.

About Us

Doehler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. We provide our customers with a wide product range including natural flavours, natural colours, fruit purees and pieces as well as healthy and functional ingredients for foods and beverages.

About the role

Quality Assurance Officer's objective is to ensure that Doehler’s quality system is maintained and improved, liaise with subcontractors, check trends to detect any abnormality, do audits and checks, raise and follow non-conformances, participate in QA tasks, follow Quality standards/procedures.

To be successful in this role you will required to perform the following functions:

• Control maintain and monitor QMS (including kosher, halal, organic, and food safety)
• Ensuring customer QA requirements, documentation, non-conformances are maintained.
• Driving performance through quality metrics and site KPIs
• Maintain and manage the non-conformances process, developing and implementing Quality Assurance procedures.
• Drive quality initiatives and processes, improving manufacturing and product quality standards.
• Working closely with Production/QA teams to troubleshoot issues, ensuring corrective actions, and facilitating solutions.
• Conduct group brainstorming sessions to determine root cause analysis, and identify corrective actions to manage risk.
• Coaching, developing, and empowering employees at all levels, embedding our values of delivering quality into ways of working and driving ownership of quality outcomes.
• Solutions focused, lead, and manage internal and external quality audits/site inspections
• Lead the quality and food safety agenda
• Ensure Good Manufacturing Practices, Cleaning, and Sanitation Programs are in place and effective.
• HACCP team leader / member
• Drive continuous improvement within the Quality and Production environment.
• Comply with safety and security in the workplace.
• Conduct product testing (organoleptic evaluation and chemical testing (e.g. pH, water activity))

About you

Experience

• Ideally have come from a food manufacturing background include quality system management, audits;
• as well as have knowledge of GMP, HACCP, certification process and audits.
• You will be a person strong on motivational skills, team building and have a proactive approach.
• Candidates with previous QC experience in the food manufacturing environment will also be considered.
• Occupational Health & Safety
• Food Safety & Quality
• Machinery, variable processes
• Knowledge in the Food industry for a minimum 2yrs
• Computer system
• Certificate III in food industry
• Internal auditor

Personal Attributes

• Ability to multi-task, prioritise and manage time effectively
• Motivated and committed team player with a positive can-do attitude
• English proficiency skills, both written and oral
• Customer oriented and trouble shooting skills to adapt/respond to different types of production challenges
• Ability to work independently and as part of a team
• Proactive and ability to use your initiative
• Focus on safety first and demonstrate a high level of hygiene awareness and adherence to HACCP requirements
• High attention to detail
• Highly developed problem-solving skills
• High level communication and interpersonal skills

What's in it for you

• Fun and warm creative team who's responsible for the creation of many food items in your fridge and pantry
• Access to our EAP well-being program
• Professional development opportunities for learning and career growth
• Access to employee benefits (EAP, HSBC Employee Banking solutions program)