Quality Assurance Officer

Who are we:

Flintwood is a not-for-profit (NFP) organisation providing flexible services that enhance the opportunities of people with disabilities to have a varied and fulfilling life within the community. 

The role:

We are a dynamic, growing not for profit organisation, with a focus on developing the compliance side of our organisation.

The Quality Assurance Officer will work with management and staff to design internal governance, quality, risk and compliance frameworks and coordinate accreditation requirements for the various programs.

Essential Criteria

• Respectful attitude towards people with a disability
• Ability to liaise and network with all stakeholders including professionals and advocates
• Be motivated, proactive, creative, outcomes focused and  have the proven ability to build positive relationships
• Proven experience in a similar role, ideally within the disability sector
• Proactively develop productive working relationships and effectively interact with relevant stakeholders
• Strong analytical and problem solving skills to, assess impacts, risks and benefits
• Fantastic written and verbal communications skills
• Relevant tertiary qualifications and or experience will be highly regarded
• Must have audit experience and knowledge of NDIS Practice Standards & Legislation
• Demonstrated experience in a range of risk compliance activities including investigations, data integrity checks, systems assessment and monitoring against risk management and business plans
• Demonstrated experience report writing for management and commentary entry for compliance monitoring systems
• Experience using computer and office systems, operations systems and general record keeping
• Demonstrated experience delivering quality and timely customer service

When applying please include in your cover letter how your experience matches our essential criteria.

What can we offer you:

• A rewarding and challenging career
• The ability to salary sacrifice part of your wages
• The support of a strong, dedicated and experienced team to support you in your role.

If you want to make a difference and think this role is for you, attach your application letter addressing the essential criteria along with your resume to option apply.