Job description
We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.This opportunityAs Quality Assurance Specialist, you will measure adherence to key processes and business directives, the effectiveness of process/procedure/policies and the customer experience delivered on interactions and provide coaching and training needs inputs to operations with strengths and areas of opportunity for team & individuals. Through quality, you will assist to embed and foster a culture of customer experience excellence and ensure key standards are understood and adhered to…
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