AddressNumber of Positions Available: 1 Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
About the Role We are seeking a Quality Benchmarking and Reporting Analyst, for a Permanent – Full-Time role opportunity in THQ Blackburn. Purpose of the Role
The Quality Benchmarking and Reporting Analyst is responsible for developing and disseminating accurate and timely reporting and insights into quality performance and improvement activities across The Salvation Army (TSA) to support strategic decisions and oversight. It is a key enabler that provides TSA with the ability to measure, analyse, monitor, and manage service safety, effectiveness, person-centredness, and seamlessness.
The role will collaborate with key stakeholders to identify and address requirements for the development of business intelligence and the provision of reports across the organisation. Working with key stakeholders, activities include; Develop, implement and improve systems and reports. Coordinate and execution committee reporting activities Undertake data accuracy assurance activities Key Responsibilities Reporting to the Manager, Benchmarking and Reporting, your key responsibilities are: Coordinate activities required to create quality performance reports for the Board Quality and Safety Committee.
Activities include (but are not limited to): Data collection from established stakeholders. Reviewing incidents and feedback data. Creating Quality and Safety Committee dashboard reports.
Provide data, insights, and analysis in quality performance to identify high-risk areas for quality improvement. Actively improve data analytics and Reporting processes. Contribute to the development and implementation of IT systems.
Identify high-risk areas, provide insights into the areas for quality improvement and actively improve data analytics and Reporting processes. Provide incident and complaint data and insights as requested by stakeholders. Contribute to developing the system for capturing, measuring, and Reporting performance against KPIs and benchmarks.
Qualifications and Experience: Tertiary qualifications in data analytics, IT or related fields Intermediate knowledge and or experience in building PowerBI dashboards Demonstrated experience with MS Excel (Advanced), MS Word (Advanced), and MS PowerPoint (Intermediate) Strong written and verbal communication skills Collaborative customer-oriented approach and open to continuous learning Experience within a Community, Social, Health Services or similar industry will be highly favourable Requirements of the Role A national police and WWCC check is required. Why work for us In return, we offer our eligible employees real and meaningful benefits such as: Positively supporting and impacting the lives of others through your career contribution
An inclusive culture of dedicated, passionate and professional team members NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefits Flexible working conditions Paid parental leave Financial, retail and lifestyle discounts and benefits Employee Assistance Program - Independent confidential counselling service Opportunity for career development How to Apply We are looking for compassionate people who share our mission and values.
If you have the passion and drive to commit yourself to an exciting and rewarding role, we invite you to apply via the link and submit a current CV and a cover letter detailing your alignment with the role's essential requirements. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a
Working with Children Check. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities
Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here.
Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.
When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.
Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.
Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.
Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.
