Quality Manager

Australian Owned Company who are looking to strategically upscale globally. Help drive quality compliance to ensure customer expectations are met!

The Company
You could describe this company has a global visionary who has recently decided to strategically upscale and commit to long term growth both nationally and globally. An industry leader in telemetry, fleet safety, reporting and management systems. Using AI and unique software to help businesses solve issues but help achieve increased performance around their assets.

The Role
Reporting directly to the GM of Operations, your responsibilities will include:

• Implementation of quality which includes: process landscape, quality assurance and quality control
• Awareness of product requirements from government and technical regulations
• Prepare, conduct and maintain ISO compliance
• Managing a team responsible for customer & installer technical support
• Driving root cause analysis of customer returns
• Leading a project & operational team for support projects
• Develop & maintain QA documentation, inspection plans & standards
• Define signature workflows and establish processes around releasing the product to the next stage
• Generate final reports, compile historical data & perform statistical evaluations
• Provide guidance to the product owner or product manager in the industrialisation of completed product designs
• Lead the manufacturing process release activities, including the establishment of capable manufacturing processes
• Participate in plant cost reduction initiatives

Your Background
In order to be successful for this role you will have:

• Bachelor's degree in Engineering (Electronics or Mechatronics)
• Development and launch of technology products in the field on mission critical equipment
• Experienced in engaging with customers & suppliers to lead technical problem solving projects
• Experience with stage gate processes & BOM release management
• Experience troubleshooting technical issues on the Engineering or manufacturing floor
• Knowledge of product development and product industrialisation processes
• Excellent communicator to all levels of the organisation
• Drive to build a global organisation
• Hunger to share information and support junior staff in their learning

Whats on offer?
Be apart of this global upscale business and help drive both the product quality & process to help meet customer, company and industry best practices. You'll work across the electronics engineering & product manufacturing departments to insure the quality processes meet the customer and quality system compliance.
Relationships within this company are described as more deeper and genuine than most global businesses. So if your looking to work where you are valued and supported, this could be a new opportunity worth exploring!
If you would like to discuss this opportunity further after you have submitted your resume you can contact Matthew Franke at Blackbook Executive on 03 9823 7421