Rates Officer

THE POSITION: The position of Rates Officer is responsible for undertaking various administrative and operational support activities to facilitate the delivery of objectives in the management of Council’s rating system. There is a daily requirement for contact with external stakeholders and the position is responsible for the provision of a consistent customer service experience in accordance with established business standards, as revised from time to time.

ESSENTIAL:  

• Analytical and problem-solving skills to collect and analyse data and information
• Interpersonal and relationship building skills and experience to facilitate interactions with key internal and external stakeholders at all levels
• Organisation, project and time management skills combined with the ability to work unsupervised, handling competing priorities to adapt to fluctuating workloads and changing priorities
• Ability to apply initiative and problem solve on issues encountered in day-to-day activities and in the co-ordination of service delivery
• Skills and experience in administration with the ability to provide operational and project support
• Strong oral, written and verbal communication skills
• Skills and experience working within a customer service environment with the ability to achieve a high level of customer satisfaction 

SALARY & EMPLOYMENT CONDITIONS: 

• Permanent position, 70 hours per fortnight
• This position is a Grade 3, salary range is $64,196 p.a. with progression to $70,858 p.a. on demonstrated competencies, with performance progression to $75,199 p.a.

FURTHER CONTACTS:  Enquiries regarding the position should be directed to Suzy Melki (Coordinator of Rates and Receivables) on 9725 0724. A position description is attached for your information.

CLOSING DATE: Friday, 29 March 2024 at 4:00pm

HOW TO APPLY:  Applications must address the knowledge, skills, qualifications and experience required in the Position Description. A position description is available from the contact person listed above, or from Council’s Website. To apply online visit Council’s website www.fairfieldcity.nsw.gov.au/fccjobs. Applications should be addressed to the undersigned and received by the closing date. Applicants must be prepared to undergo a medical examination at Council's expense. 

Please note that this role requires mandatory vaccination against COVID-19 at Fairfield City Council. All applicants must be vaccinated (and provide proof - cited vaccination certificate).

Fairfield City Council is a smoke-free workplace and is an EEO employer. As an inclusive workplace, we support reasonable workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.

Applicants must have the right to work in Australia, and may be required to undertake a national police clearance as part of the recruitment process.

We kindly ask for no recruiters at this stage. 

PO BOX 21                                   BRADLEY CUTTS

FAIRFIELD NSW 1860                 GENERAL MANAGER