Reception And Customer Care

Place Sunnybank has an exciting opportunity available for a passionate candidate to join their fun and supportive office in the Receptionand Customer Care role. Working in the customer service team, you will play a crucial part in the front-of-house operations and provide high-end customer support to our clients. This position also provides an opportunity for the successful candidate to develop their skills and grow within the business.

We are looking for someone with impeccable phone manner, a bubbly, welcoming personality and who strives to go above and beyond to continuously improve the customer experience. Previous experience is not necessary, as we are eager to provide training to the right candidate!
  
Roles & Responsibilities:

• Greet and provide exceptional customer service to all customers and colleagues;
• Receive and delegate all incoming calls with knowledge and confidence;
• Ensure the meeting rooms and communal areas are kept clean and presentable;
• Organise and coordinate the external and internal mail;
• Contribute to the role with new ideas and identifying new opportunities to improve client satisfaction;
• Professional presentation; and
• High attention to detail.

 What we are looking for
  

• No previous administration or reception experience is required, but is desirable;
• Available to work full-time hours;
• Confident and outgoing nature with the drive to go above and beyond;
• Experience using Office 365 is necessary;
• Professional presentation; and
• The desire to grow, develop and value-add within a team environment.

Why Place?
We believe that our people are our number one asset, so there is no lack of training, both internal and external. If you want to learn more about our People and our Place, don’t just take our word for it, check out #lifeatplace. Our employees are the driving force within our business, so much so that we provide support with:

• Internal and external training to empower you with knowledge;
• Staff recognition and rewards programs;
• A fun, supportive and energetic office culture; and
• Team building office events and lunches! 

With opportunities for growth and celebrations for your wins, why not make our Place, your Place?