AddressAn opportunity has become available at John Cole Toyota in Atherton - for an immediate start!
We are currently seeking an enthusiastic customer focused person to join our busy Sales department as a Receptionist.
The successful applicant will receive on the job training and support from our experienced Admin team as well as Toyota manufacturer training.
In this full time position, your day to day responsibilities will comprise of a variety of tasks including but not limited to:
- Greet and welcome customers in person and over the phone with professionalism and enthusiasm.
- Accurately capture customer contact details and maintain database records.
- Manage incoming calls, directing them to the appropriate department or personnel.
- Schedule and coordinate appointments.
- Handle cash transactions and maintain proper cash handling procedures.
- Assist in promoting dealership products and services to customers.
- Address customer inquiries and concerns promptly and courteously.
- Maintain a clean and organised reception, customer lounge, and kids area.
- Collaborate with other dealership staff to provide exceptional customer service and support dealership operations.
- Manage administrative tasks such as sorting mail, managing office supplies, and coordinating parcel deliveries.
- Provide basic technical support for office equipment and IT issues.
- Update and maintain records in databases or spreadsheets.
- Support marketing and promotional activities as needed.
To be successful in the role you will need:
- Excellent customer service skills and phone manner incl. written and spoken communication.
- Excellent administrative and computer skills.
- Be highly organised and have a high attention to detail.
- Show initiative and self-motivation with the to work efficiently and effectively both autonomously and in a team environment.
- Clean and neat presentation.
- A can-do and proactive attitude.
- Ability to work under time pressure, and remain calm in difficult situations.
- Personable nature
- Clean driving record and open Australian Manual Driver’s License.
- Previous experience in a admin/ service officer or a similar role Highly desirable but not essential.
If you meet some of these attributes, and have a willingness to learn, we want to speak with you.
How to apply:
Send your cover letter and resume to ***************@johncoletoyota.com.au [link removed] or come in and see Adam or Karen at Atherton!
Applications close: 29/05/24- or until position is filled - Note only shortlisted applicants will be contacted.
