AddressJoin LifeFul as an Receptionist in an NDIS organisation!
Are you passionate about empowering individuals to live their best lives? LifeFul is seeking dedicated individuals to join our team base in Swansea, NSW, in a full-time capacity at our office based in Swansea. The ideal candidate will be the first point of contact for Lifeful NDIS and will provide administrative support across the organisation. The Receptionist will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
About Us:
At LifeFul, we champion inclusion and participation in diverse communities. We strive to unlock potential, provide voice to those unheard, and empower clients to pursue their chosen outcomes.
Values We Live By:
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Scheduling new client meetings with Support Coordinators & Allied health practitioners on the same day as referral is received
- Managing all incoming calls and actioning as appropriate
- Reception duties where you are the first point of contact with our clients
- Managing and finalising client referrals and intake, including sending out service agreements and setting clients up within our systems.
- Assisting the Plan Manager with provider invoice entry and claims
- Everyday office administration
- Supporting the Support Coordinators and Plan Managers as needed.
Qualifications and experience:
- Experience in the NDIS Industry
- Proven experience as a receptionist or administrative support
- Excellent customer service skills face-to-face, on the phone and in person
- A good knowledge and Microsoft Office products (Microsoft 365)
- Strong listening, written and oral communication skills
- Demonstrate a high level of skills in time and task management
- Excellent attention to detail
- The ability to work independently and collaboratively as part of a high performing team
- The ability to learn and handle different software and systems with confidence
- Initiative and creative thinking when presented with problems or new situations
If you embody these qualities and seek to make a meaningful impact, come join us at LifeFul! We value your life outside work as much as your dedication within. Apply now with your resume, to shape a brighter future for all!
