AddressMEDICAL RECEPTIONIST - We want the best! ($65k+, Newcastle, NSW)
Benefits:
- Incredibly supportive and fun environment!
- Purpose and values-driven company
- Investment in employees through training and development and internal promotions
Our Client believes in a holistic approach to healthcare. Their state-of-the-art medical practice is committed to making a positive impact on our community's health. As a Medical Receptionist, you won't just be answering phones and scheduling appointments – you'll be an essential part of the compassionate care that sets them apart.
What You'll Do
As a key member of our team, you'll be the friendly face that greets our patients, providing exceptional customer service that sets the tone for their visit. Your main responsibilities will include:
As a key member of our team, you'll be the friendly face that greets our patients, providing exceptional customer service that sets the tone for their visit. Your main responsibilities will include:
- Warmly welcoming patients, both in person and over the phone
- Efficiently scheduling appointments and managing the daily calendar
- Utilizing your expertise in Best Practice software to manage patient records and appointments
- Coordinating with healthcare providers to ensure smooth patient flow
- Handling billing inquiries and assisting with administrative tasks
- Keeping the reception area tidy and organized for a comfortable patient experience.
You will have:
- Experience with Best Practice software preferable
- Min 2 years experience as a Medical Receptionist
- Exceptional communication skills and a warm, welcoming demeanour
- Strong organizational abilities to manage appointments, records, and administrative tasks efficiently
- A proactive and adaptable attitude to handle unexpected situations with ease
