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Form of workAbout Us:
Start a rewarding career with Ashfords. We are energetic, passionate, flexible, diverse and progressive! 100 strong and rapidly growing.
Ashfords is a multidisciplinary firm with 7 business units and growing, we are the largest independently owned firm in Melbourne’s Southeast and hold strong the relationships and values that are the foundation of our firm.
About the Role:
We are in search of a seasoned Receptionist with exceptional attention to detail, robust organisational abilities, a positive demeanour, and a strong work ethic, coupled with professional presentation. Proficiency in software applications is a must, along with excellent communication skills and a friendly, approachable manner. The ideal candidate will bring prior experience as a receptionist and administrator, preferably within a public practice accounting firm.
Candidates without public practice experience will also be considered.
Why Join Us?
- Fast growing mid-sized accounting firm, with a diverse, inclusive and social work culture.
- Social activities, team building days, extensive Great Place to Work initiatives (including in-house corporate massages).
- Close to home in a brand-new purpose-built premises located in Dandenong South.
- Free on-site parking.
- Ability to purchase additional annual leave.
- Active investment into your professional development with internal and external tailored training.
- Multiple financial incentives in addition to your salary.
- Established practice for over 50 years.
Duties include:
- Take responsibility for the wellbeing of our clients when they visit our premises
- Manage incoming calls efficiently and directing to appropriate person
- Maintain the reception area, meeting rooms, kitchen and balcony in a professional manner
- Diary management of room allocation for meetings as needed
- Preparation of meeting rooms ahead of meetings including set up
- Ensure kitchen is well stocked and maintained
- Distribution of incoming mail and preparation of outward mail, including scanning and record keeping
- Management of visitor passes and fobs
- Ensuring appropriate levels of stationery are kept
- Coordinate courier services as needed
- Manage catering orders for all internal events or meetings
- Proactively order office supplies including kitchen stock, drinks, stationery and flowers
- Process payments received at reception and issue receipts accordingly
- Contribute to marketing initiatives and event functions as needed
- Perform additional administration duties on an ad-hoc basis
- Provide assistance to the Executive Coordinator managing cleaning contractors, servicing of printers and building repairs/maintenance as required
Requirements:
- Excellent people skills – ability to build rapport with staff and clients
- Strong verbal and written communication skills
- Ability to handle client enquiries and complaints in a professional manner
- Excellent organisational and time management skills
- Strong customer service skills
- Ability to maintain confidentiality
- Competent in the use of Teams and the Microsoft Office Suite
- Ability to learn quickly and be a supportive team player
- Experience in a reception/administrative role within public practice would be highly regarded
**Training on system and software will be provided**
How to Apply:
If you meet the above requirements and feel you would be the ideal addition to our team, we'd love to hear from you!
Please click the "APPLY" button now and send through your resume and cover letter detailing your previous experience.
For further information about the practice go to www.ashfords.com.au.
Only successful candidates will be contacted.
