AddressJoin one of Victoria's Leading Not-For-Profits!
Competitive Salary + Tax reducing salary package
Full Time Permanent Role
About us:
For over 165 years we have been in Victoria assisting people through the challenges of poverty and exclusion address suffering, advocating against inequality and promoting human dignity and self-determination.
Overall, St Vincent de Paul Society Victoria has many arms and services. These include soup vans, education programs, home visitation programs and VincentCare Victoria, which provides a range of services and programs for people who are experiencing or at risk of homelessness and disadvantage. This includes crisis accommodation, drug and alcohol dependency programs, and housing.
The Role:
If you are looking for a purpose driven role then look no further. We are excited to be recruiting for a Receptionist to join the team collaborating across our Support Services.
In this amazing role you will be the first point of contact managing the front of house at our newly renovated head office located in Box Hill. You will be managing queries face to face, over the phone (Switch board) and via email in a professional and friendly manner, dealing with the general public, staff, volunteers, Members and visitors to head office. This role will also require someone who is experienced in administration and able to manage and maintain company contact lists, calendar bookings and support the day to day running of the office.
Key accountabilities include:
- Manage office reception – switchboard operation, visitor management;
- Providing administration support to the Property & Procurement team;
- Provide accurate information to the general public regarding welfare assistance, furniture collections, volunteer opportunities and other general queries;
- Assist with co-ordination of meeting/board room/car park bookings and catering;
- Organise couriers and coordinate deliveries;
- Ensuring effective systems, procedures and processes are in place to champion and lead the establishment of a genuine customer service culture with a broad range of internal and external stakeholders.
About you:
You truly are a people person who is able to provide a professional and pleasant experience for those coming into and contacting central office. You will need to be highly organised and able to prioritise your day efficiently, whilst ensuring all daily tasks have been completed.
This role is the face of our organisation and it is vital that the service offered is always friendly, efficient and anticipates the needs of all guests/visitors to the Office. This is a fast-paced role offering a mixture of customer service and administration tasks.
More specifically you will have:
- A real passion for delivering incredible customer service with multiple stakeholders;
- Proven Receptionist and Administration experience;
- Strong administrative & computer skills (including Microsoft Outlook, Word and Excel);
- Excellent communication skills both written and verbal;
- A 'Can Do' proactive attitude and positive team spirit.
In return we offer:
- Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
- We are committed to professional development to make sure that your career keeps growing while you’re working with us.
- We like to have a laugh and you will always find some sort of chocolate or cake in our work area… be prepared!
- We make an incredible difference in the lives of over 300,000 people every year.
- We believe in families, so we like to provide a family-friendly environment in which to work.
- We offer a place where you know you are contributing to an organisation committed to helping others. We are passionate about #Social Justice.
- We have some great talent who are happy to share their experience and skills to help you on your way.
- We are complex in our design which always makes work interesting.
Where good happens # Goodworks
If making a difference in your local community is important to you and you meet our essential requirements we can’t wait to hear from you. Please send us your updated CV and a cover letter that tells us a little more about you and why you would be perfect for the role.
Please click here for a copy of the Position Description.
Applications close: Please don’t delay in submitting your application as applications will be reviewed upon submission.
St Vincent de Paul Society Victoria is proactive in supporting child safety
We value diversity and aim to build an inclusive environment that champions, embraces and respects differences.
We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientations, and gender identities and expressions.
