AddressAbout us:
Therapy Inclusive offers high quality, transdisciplinary, allied health services.
We work with children, adults and their families, providing a range of services including Occupational Therapy, Speech Pathology, Physiotherapy and Psychology. Services are provided in our Cockburn clinic, as well as home, school, daycare centres, and within the community.
At Therapy Inclusive we pride ourselves on our holistic approach, which aims to achieve meaningful goals, maximise independence and achieve best outcomes for our clients and their families.
We care about our staff and our clients and aim to ensure that we have a positive environment both to work in and to receive services in.
Job benefits & perks:
- Therapy Inclusive recognise the importance and value of our staff and want to ensure all staff feel supported.
- We value work/life balance and offer flexible working arrangements.
- Competitive salary + Superannuation.
- Work in our bright and friendly Cockburn Central clinic.
- A fun, positive and supportive team environment, with regular team building and event celebrations.
- Free parking.
About the role:
We are looking for a dynamic and enthusiastic Administration Assistant to join our team. We are seeking applicants who have experience in providing administration assistance in a similar role (or the willingness to learn and develop in this area). This position will be based at our clinic in Cockburn Central. The Administration Assistant will undertake administrative tasks, ensuring that clinical staff have adequate support in order to work efficiently and ensure smooth running of the clinic.
Tasks and responsibilities:
- Meet and Greet clients and their families.
- Manage incoming telephone calls and emails.
- Ensure that all enquiries are dealt with in a timely and efficient manner.
- Assist in booking, preparing and setting up for therapy sessions.
- Manage client bookings.
- Support with client billing, funding, invoicing and taking payments.
- Management of office equipment, stationery and resources.
- Entry of client data and scanning documents.
- Provide administrative support to clinical staff and clinic manager as required.
- Manage and coordinate daily tasks, rostering and timesheets of the therapy assistant team.
- Maintain cleanliness of the clinic and office space.
Qualifications, skills and experience:
Essential
- Minimum 1 year of experience in a similar role
- Experience working with confidential and sensitive information
- A positive approach to the people we support and their families
- Ability to manage and coordinate meetings including agenda’s, minutes and all other related paperwork
- Familiarity with office management procedures.
- High-level computer skills including Word, Excel, Database and Electronic Record Management System, ability to learn new applications
- Website and database management skills
- Staff must be enthusiastic, motivated and eager to provide care and assistance to the best of their ability whilst following company standards, policies, and guidelines as well as the National Disability Service Standards.
- Excellent verbal and written communication skills.
- Ability to build rapport with clients and their families.
- Ability to take initiative and independently seek support as required.
- Strong organisational and time management skills.
- Ability to work both independently and as part of a team.
- Awareness and understanding of the functional and social impact of disability and the importance of social inclusion.
- Current Driver’s License.
- Current National Police Clearance and Working with Children Check
- Completion of the NDIS Workers Orientation Module.
- Proof of working rights - passport; birth certificate; visa.
Desirable
- Previous NDIS related experience.
- Qualification in Disability work or Welfare.
- Certificate III or IV in Business Administration.
- Experience using basic accounting systems (i.e. Xero)
All enquiries regarding the positions are welcome to our Clinic Manager, ***********@therapyinc.com.au and will be treated in confidence.
Click ‘Apply now’ with your cover letter and CV.
We look forward to hearing from you!
