Receptionist/Admin Support Part-Time

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Receptionist/Admin Support part-time

Spinal Specialist Practice based in Richmond

Richmond/Mt Waverley

Receptionist (Admin and Support)

Part-time

• Part-time position 3 days – hybrid role
• Providing reception and general admin support 
• Travel between Richmond/Mt Waverley, some capacity to WFH

About the opportunity

An opportunity is now available in our growing spinal specialist practice for a Medical Receptionist based in Richmond.  We are a dedicated specialist practice providing world-class spinal surgery and commonly treating patients from infants to the elderly. 

Key Responsibilities

• Ability to speak English/Mandarin (Cantonese an advantage)
• Welcoming patients in a warm and courteous manner 
• Answer incoming calls and enquiries
• Patient billing for consulting sessions using Gentu
• Computer skills on MacBook using Microsoft Office suite
• Liaising with other specialists, GP practices and allied health professionals
• Actioning emails from a shared email inbox and scanning
• Sending out correspondence
• Manage doctor’s schedule with consulting at two locations
• Assisting the Practice Manager with daily admin duties

To be considered for this role you will need:

• Well-developed skills verbally (English and Mandarin required, Cantonese an advantage) and written (English and Chinese) essential
• Professional appearance
• Exceptional organisational skills
• A positive and proactive attitude
• Friendly and pleasant personality with great customer service and interpersonal skills
• Self-motivated with the ability to prioritise and organise, with attention to detail, and manage workload and time well when under pressure. 
• Ability to maintain confidentiality
• Proficient computer literacy skills 
• Ability to work independently and also work collaboratively as an effective team member and ability to respond with flexibility when work priorities change
• Previous specialist rooms experience (at least 2 years)

If you have resided overseas for more than 12 months in the last 10 years you will need to be able to undertake a National Police Check and international police check. 

How to Apply

Please click and apply with the following documents: 

• Cover letter (no more than two pages ensuring you outline your suitability according to the key responsibilities)
• Current Resume

Applications close:  15th April 2024