AddressAlexandria Mazda is part of Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Currently with over 1800 employees across 55 Dealerships in NSW / QLD / VIC and NZ.
Currently we are looking for a highly organised, customer focused individual to be the face and voice of this premium dealership for both the sales and service area.
In the SALES role you will be responsible for;
- Welcoming customers into the showroom and talking with customers over the phone.
- Overseeing the presentation of the reception area and customer lounge.
- Liaising with the sales staff to ensure all customer requirements are met.
- Directing messages and enquiries as appropriate.
- General administration duties.
For Service your duties will include:
- Answering of incoming service calls and returning calls on behalf of the Service Department.
- Daily preparation of Repair Orders for the following day, including key tags, campaign checks, checking warranty dates, adding email addresses and adjusting phone numbers into correct fields in ERA
- Helping customers to book taxis, hire cars or give directions
- Assisting the Concierge in meeting and greeting Service clients and booking their vehicles in and out
To be considered for the role, you will have:
- Experience in a busy workplace with an ability to multitask.
- A commitment to delivering high levels of customer service.
- A confident phone manner.
- Well-presented corporate attire.
- Excellent written and verbal communication skills.
- Previous experience in a similar position or within the retail automotive industry. would be desirable however NOT essential.
At Autosports Group, we value contribution, family and consideration. We warmly welcome people of all genders, backgrounds and situations to deliver what we call “The Difference” to our equally diverse customer base. For more information on our business and how we try to provide meaning and purpose for our people at work, please visit our website. www.autosports.com.au
