Records Officer (Quality Assurance)

• Full time, fixed term until 31 July 2025
• Assist with the transition of solutions from creation to going live
• Base Salary $95K + 17% superannuation

About the opportunity

The Archives and Record Management team is looking for a self-driven Records Officer (Quality Assurance) to join their high performing team. This is an exciting role that will enable you to use your organisational skills to support the delivery of projects and solutions. You will be using your solid understanding of recordkeeping and information management as well as commitment to professional innovation and growth. You will provide project resources to assist with the transition from solutions being built and going live to their ongoing operational support.

Your key responsibilities will be to:

• Support both the Project team and the Operations team with ensuring a smooth transition and handover from solutions being built to going live
• Monitor the performance of solutions once live and coordinate support to fix any known issues with he project teams
• Conduct analysis and collect data to ensure the the solutions are meeting expectations and performing as supposed to
• Contact end users to survey how they are finding the service
• Review applications and documents to ensure operations team have enough information and training on the solutions to properly implement and troubleshoot any issues

About you

• Has tertiary qualifications in a relevant field
• Prior experience within a similar role, supporting information management systems
• Has prior experience using and a solid understanding of TRIM (Content Manager) and Workflow or similar systems
• Has excellent written and verbal communication skills
• Has strong analytical and documentation skills.

Sponsorship / work rights forAustralia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the reasons for the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Riviera Son Recruitment Operations by email to ***********@sydney.edu.au.

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for
this role.