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SalaryRECOVERY SUPPORT WORKER (ADVANCED) - METRO NORTH
PERMANENT FULL TIME
BRISBANE
With significant growth, service innovation, outstanding clinical outcomes and business stability, this is an exciting time to join Queensland’s leading NGO mental health service provider.
A recent independent staff feedback evaluation shows RFQ staff enjoy a culture of success and a work environment that benchmarks above industry norms in the Health and Community Services sectors. A best scored attribute in the evaluation shows an organisation that provides a flexible work environment.
Richmond Fellowship Queensland (RFQ) is seeking a professional and motivated person to be part of its Metro North team.
About the position
Your next position could be providing evidence-based and recovery-oriented support to people at risk of homelessness, discharged from acute mental health wards and/or supported by community mental health services. You will assist clients to achieve their identified goals and aspirations, provide support with day to day tasks and activities and develop professional working relationships with stakeholders to achieve best possible outcomes for clients.
Working as part of a wider team, you will have your own client caseload and will be provided with on the job supervision on an ongoing basis.
Requirements include
- Degree or Diploma or Certificate in a human service related field and/or demonstrated previous experience working with people with mental illness
- Ability to work autonomously and professionally within RFQ's service philosophy and values
- A strong sense of professional boundaries and integrity
- Smart phone to be used for work purposes
- Valid driver’s licence and access to a registered roadworthy and insured vehicle (minimum third-party property)
- Undergo criminal history screening and obtain and maintain a valid NDIS worker screening clearance pursuant to the Disability Services Act 2006 (Qld)
The successful applicant will
- Be compassionate, ethical and objective
- Develop genuine and open relationships
- Have advanced abilities to use internet based technologies
- Strong working knowledge of psychosocial recovery
- Ability to competently discuss mental illness and the challenges associated with it
- Demonstrated ability to effectively manage time, own case load and KPI's including outcomes measures and safety planning
- Excellent communication and interpersonal skills with the ability to effectively engage with clients, colleagues, stakeholders, and service providers
- Collaboratively create, implement and review individual personal recovery plans which are responsive to the individual's hopes for the future
Richmond Fellowship Queensland (RFQ) is a leader in the provision of professional recovery-oriented psychosocial services throughout Queensland, and nationally via telehealth services.
Today, RFQ provides a diversity of evidence based psychosocial recovery. From working in acute mental health wards and correctional facilities and supporting discharge and release pathways, to keeping people healthy in the community, RFQ’s vision captures the passion and conviction of our work: A future recovered for people facing mental health challenges and social disadvantage.
This statement of hope is also captured in RFQ’s logo, Recovered Futures. Our RFQ community inspires and reassures people in recovery that there is hope and a future.
Why join us?
Unique leadership opportunity
Leading Mental Health research site in Australia
Organisation that is consistently learning and an incubator of new ideas
International and national affiliations
Superior client recovery outcomes
Partners with centres of excellence and leading research sites
Mission focused staff
Benefits of working with RFQ
- Purpose driven and professional staff culture
- Join a team that benchmarks significantly above health and community services people and culture norms
- Strong reputation as a market leader in its field of work
- Competitive remuneration $41.52 - 44.68/ hour plus penalty rates
- Salary packaging up to $15,900 / FBT year including entertainment benefits, novated leasing, mortgage review service and personal parking expenses
- Comprehensive support system - mobile Client Information Management System, Employee Assistance Program (available for staff and their family) and learning and development opportunities
Please submit your application (maximum two pages), addressing full list of selection criteria, skills and attributes outlined on the position description, together with your resume identifying two referees (including current report).
Further information about the role can be obtained by contacting Area Manager, Sue Mahoney on 07 3363 2520.
To view and download the position description please
RFQ has a diversified workforce and encourages applications from people with a lived mental health experience, Aboriginal and Torres Strait Islander, and culturally and linguistically diverse backgrounds.
Applications will be progressively considered upon receipt.
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Privacy Acknowledgment
Privacy Collection Statement
RFQ respects your privacy. This statement explains how we collect, use and disclose information during the pre-employment recruitment and selection process.
What is personal information?
Personal information is any information or an opinion (whether true or not) about you. If may range from the sensitive (e.g. medical history or condition) to the everyday (e.g. address and telephone number). It includes the opinions of others about your work performance (whether true or not), your work experience and qualifications, test results and other information obtained by us in connection with your possible employment. Personal information includes sensitive information which can, in most cases, only be disclosed with your consent.
Who will be collecting your personal information?
RFQ or a nominated contractor involved in the recruitment process will collect your personal information for RFQ's own use in connection with your potential employment.
How your information will be collected?
Personal information will be collected about you when we receive:
- Your resume, completed application cover sheet or application form and any other information in connection with your application
- Information in the course of an interview
- References or results of enquiries that we might make of your former employers, work colleagues, professional associations or registration bodies
- Results of competency tests or medical examination
- Information you disclose about any workplace injury or accident, insurance investigation, litigation, disciplinary matter, criminal matter, inquest or inquiry in which you are involved
- Any additional documentation you provide about yourself.
- Your personal and sensitive information may be used in connection with:
- Your possible or actual employment
- Any test or assessment that you might be required to undergo
- Any matter considered necessary during the pre-employment stage or any ongoing purposes of the employment relationship.
RFQ and its related entities as a potential and actual employer
Referees
Our insurers or a workers compensation body
A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
Our contractors and suppliers who may be involved in the recruitment and selection process
Any person or organisation with a lawful entitlement to obtain the information.
What happens if you do not give us the information we seek?
If you do not give us the information we may be limited in our ability to consider you for suitable employment.
How can you gain access to your information to correct it if it is wrong?
With limited exceptions, you have a right to see and have a copy of personal and sensitive information about you that we hold. If you are able to establish that it is not accurate, complete and up- to-date you may ask us to place with the information a statement by you to that effect.
Consent
By ticking the below box, I am confirming that I have read and understood each of the statements in this Privacy Collection Statement and voluntarily consent to Personal and Sensitive Information about me being collected, used and disclosed by RFQ as indicated above.
By ticking the below box, I declare that to the best of my knowledge the information given in application for employment and any accompanying documents is true and correct. I understand that any false or misleading information (including in relation to medical capacity to carry out the full requirements of the position) may render my contract of employment, if I am appointed, liable to termination or give rise to some other disciplinary action. * Yes I agree to the privacy statement*
