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Form of workRedress Officers in the Service Delivery Branch provide direct services to applicants including case coordination, contact with applicants by phone, letter drafting and payment issuing.
Additional information regarding positions within Redress Group
Staff within the Group may have direct or indirect contact with details of child sexual abuse in applications or over the phone. Candidates should consider their capacity to manage the risks associated with working with this content on a day-to-day basis.
As part of working on the Scheme, you will be required to declare any conflicts of interest in relation to the Scheme, upon commencement and then regular reviews while working on the Scheme.
The Group is committed to the wellbeing of staff. Due to the sensitive nature of the content, a dedicated wellbeing program is available to all staff. Participation in training and wellbeing programs may be compulsory for some roles.
Please review Job Pack for further information.
