Ref 1732/24 ? Program Director, Enterprise Service Management

Drive digital transformation and deliver impactful business enhancement initiatives
Senior Remuneration Package
Full-Time, Fixed-Term for 2 years, Hawkesbury Campus
Join us in driving transformative change at Western Sydney University, where innovation and excellence converge. Our Enterprise Service Management (ESM) Program stands at the forefront of our digital transformation journey, reshaping our organisational landscape with innovative technologies and streamlined processes.
About the role
As the Senior Leader of our ESM Program, you'll leverage your expertise to lead strategic initiatives, utilising the ServiceNow platform to innovate our operational frameworks. You will develop comprehensive strategies, facilitate seamless execution, and foster a culture of continuous improvement.
Your responsibilities also include overseeing program performance, optimising outcomes through effective vendor management, procurement strategies, and contract oversight. With your exceptional project management skills, you'll ensure that projects adhere to timelines, budgets, and quality standards, contributing to the
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