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SalaryISS IS A PLACE TO BE YOU
We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It's you that makes the difference to making amazing places, and we believe everyone can influence change for the better.
ISS IS A PLACE TO BE WHO YOU ARE
Every ISS employee, or “placemaker” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
ISS IS A PLACE TO BECOME WHAT YOU WANT
ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care.
ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
”Connecting People and Places to Make the World Work Better”.
We have an exciting opportunity to join our Operations Performance team as a Regional Head Chef for the Pacific region. This Full Time role can be based in any regional centre in Queensland (Brisbane would be preferred). Regular travel across Queensland would be required.
A 5 days on, 2 days off roster would be likely with flexibility in line with business requirements.
Reporting into the Head of Food Products & Performance, the focus of the role will be across the key areas of:
- Working closely with Head of Food Products & Performance, ISS Pacific, OP (Operations Performance) food team and our Energy and Resources Leadership team to ensure customer expectations are met and projects are successfully implemented.
- Lead the delivery of a fully realised menu development program and manage the data and system integrity that supports that through recipe and cost build.
- Developing world class food & services capabilities and use these as a differentiator in the Australian Energy & Resources marketplace
- Supporting National Key Accounts and directly support contracts in Queensland to ensure customer satisfaction by deploying best practices, group and country standards and concepts.
- To support achieving these goals, the successful candidate will draw upon Local, Regional and Global Food Services teams as well as our Commercial and Sector based Food Excellence Leads together with our Operational Key Account Managers.
- This role will have one direct report, in a Food Data support role.
- Leverage food & retail concepts approved by Regional Food Excellence and play a direct role in the implementation of these concepts.
- Develop costed menus with relevant allergy and nutrition and report on production and standardization.
- Collaborate in developing local retail concepts to meet the needs of the ISS Pacific's targeted segments, if necessary
- Develop and implement marketing collateral to support concepts, promotions and all forms of consumer engagement
- Support the Commercial team as required with segmented solutions, proposal generation and sales presentations
- Provide direct support to Key Account Managers and site teams with the implementation of existing and new concepts.
- Participate as required in periodical QRM and ad hoc client meetings and reports
- Support contracts/sites with the mobilisation of new start ups and refurbishments
- Conduct site reviews to ensure consistent concept implementation and best practices are in place.
- Work with Procurement to develop a food procurement strategy, ensuring supply chain supports new concepts.
- Engage consumers and clients to understand their expectations and behaviors and to re-engineer solutions to meet their needs
- Support roll out of Touchpoints@ISS for Food Services accounts.
- Lead by example in always driving a safety-first culture, including Food Safety and engaging directly with operations as required
- Develop performance-based reports to support catering contracts and BUs, and manage the communication of these reports
- Attractive salary package
- Flexible work arrangements
- Access to staff discounts
- Ongoing professional development
- Opportunities to develop your career within our global organisation
- You will form and develop an enormously successful team who outperform year on year
- Food service management experience - executive chef level or similar.
- Industry leading knowledge of food trends and innovative concepts, both in and about to enter the marketplace - in particular understanding dietetics, food services and processes in the Energy and Resources sector.
- Demonstrated experience in costing, menu development and systems that support food services.
- Service and customer oriented.
- Experience within global matrix organization.
- Project Management and Change Management experience
- Self motivated, structured, systematic and collaborative
- Strong collaboration and communication skills will be essential, given the role will work with diverse stakeholders and clients.
To apply for this role please click on the 'apply' link and complete the online application.
**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.
Advertised: 14 Dec 2023 E. Australia Standard Time
Applications close:
