The Regional Sales Manager will be responsible for driving sales instore across New Soth Wales on a Fixed Term Contract. They will inspire and build high performing teams whilst strategically driving sales and profitability within 'owned and operated' and franchise stores. The RSM will be responsible for building strong partnerships with key stakeholders (inc. franchise partners and multi-brands) in order to maximise the people, product & operational opportunities within the region.Key accountabilities:People
- Lead, inspire and develop your people to build committed and high-performing store managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
- Promote an inclusive and diverse culture in line with the Pandora Brand Values
- Develop and invest in talent to create a robust internal talent pipeline and succession plan
- Recruit A-Class talent into your teams
- Drive sales performance to achieve targets and store KPIs
- Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
- Lead and deliver 'best in class' customer experience, brand initiatives and operational standards across all stores
- Excellent execution of global VM standards, influenced by global market expertise
- Business partner closely with HR, Retail ops, Training and Merchandising in order to maximise potential in people, product and sales
- Partnering with the 'Sales Training' team to develop training programmes to deliver business results
- Cultivate and maintain strong relationships with store owners, franchisees and store teams
- Facilitate face-to-face training/workshops for store teams
- Ensure all retail communications are shared timely and aligned with Group Communications standards
- Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
- Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
- Improve regional stock loss and accuracy
- Manage payroll in line with business expectations
- Extensive store management experience within a large organisation and a proven track record of successfully delivering in a similar multi-site field management role
- A customer centric and service focused team leader with a target driven and sales-focused mentality
- A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
- An inspiring leader, coach and mentor with excellent people development skills
- Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management
- 60% staff discount on all Pandora products
- Car Allowance
- Growth opportunities and career planning
- Subsidised comprehensive healthcare cover with BUPA
- Novated leasing
- LinkedIn learning
- Retail bonus scheme
- A day off on your birthday
- Comprehensive individual wellness support