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Form of workRight2Drive is part of Movigo Group is a fully Australian owned business, specialising in multiple industries, including accident management, accident replacement vehicles and vehicle repair.
Our business has a customer first mindset, with a focus on innovation and optimisation. We invest in the development of our people, as our success depends on our team being able to deliver for our customers.
We operate from over 24 locations, with staff across Australia, New Zealand, the UK and the Philippines.
About Us
We make a bad day better.
At Right2Drive our clients are not-at-fault drivers who have been in a motor vehicle accident. They’ve just been through an incredibly stressful experience, and now need to figure out how to get a replacement vehicle while theirs is being fixed, deal with insurance companies and they have no idea where to begin.
That’s where we come in. We put our clients in a replacement vehicle and work with them, insurers, and repairers taking the hassle out of it for our clients, all at no cost to the client!
About the role
Reporting to the State Relationship Manager, the Relationship Executive will lead our efforts within the Central Coast catchment area to generate revenue with the new and existing referrers to grow the business and help the company expand. The Relationship Executive will also work with the local branch teams and the business support functions to facilitate solutions for challenges identified with our referrers.
Responsibilities
- Identify, target and develop new and existing referrer opportunities
- Maintain existing relationships and provide professional and excellent customer service
- Log detailed repairer activity, visits, and relevant commentary to ensure accurate reporting and review of business through our CRM
- Handle referrer feedback/complaints and implement problem-solving strategies in collaboration with internal and external stakeholders to resolve any concerns
About you
You are a down-to-earth and collaborative team player with a passion for building relationships. You will be punctual and driven, and enjoy being on the road daily visiting your referrers. Happy to put your hand up for support or guidance, you'll also enjoy working collaboratively with your team and other departments to facilitate great solutions for referrers.
Key Requirements
- Valid drivers license with a respectable driving record
- Experience working autonomously in a Business Development role delivering on KPIs
- Developed communication, problem-solving and conflict-resolution skills
- Experience in the motor vehicle hire car industry (ideally)
We offer great company benefits, ongoing training and professional development opportunities.
Ready to help get more people back on the road? Apply today!
