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SalaryReliability Operations Specialist
- Join an innovative and dynamic team with an inclusive culture
- Shape the future of critical business functions
- Strong opportunities for growth and career development in role
As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data. We're an
innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform the way people live and shop.
With an industry leading technology team, backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an awesome
experience for our customers - no matter whether they choose to shop in-store, or online.
What you'll do
- Act as an escalation point for technology related issues.
- Ensure technical updates are rationalised and shared with internal team(s) e.g. Incident Commanders
- Liaise with key internal and external service provider teams
- Manage costs by estimating future costs for budgets (including licenses & maintenance) and charging Capex projects for your time (as required)
- Drive a standardised way of working. Eg Service Transition process, Support documentation etc
- Stakeholder and relationship management
- IT Service Operations (eg. ITIL) working with incidents, problems, changes and requests
- 5+ years relevant experience
- Experience working with Cloud based infrastructure and applications
- A strong track record in IT operations within large organisations
- Certification in one of the following: AWS, GCP, Azure, Kubernetes, Docker
- Experience working on various monitoring, and alerting tools
- A solid level of understanding of observability, alerting and alarming best practice
Work from Anywhere - A progressive and flexible 'Work from Anywhere' policy that gives you more control over your work, life and wellbeing.*
Team Discounts - Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
Wellness - Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.
Endless possibilities with Woolworths Group
We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.'
Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on or via . #LI #work180.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.
