Company description:
About our Company
Volkswagen Group is one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands which include Audi, CUPRA, Skoda and Volkswagen.
Job description:
About your new Role
As the IT Operations specialist you will report into our IT Security and Operations Manager and be based in Zetland 3 days a week in office and spend 2 from home. This position will be responsible for IT Services delivery and assists with the IT operations of both on premises and cloud IT infrastructure, networks, and services for VGA, covering all locations/sites in Australia.
Your main responsibilities will include:
· Provide effective IT Services delivery and support in line with SLA, policies and regulations
· Ensure effective business continuity and IT Service management
· Maintain and manage client devices, user accounts and ensure asset management for VGA
· Support the installation, system updates, upgrades, migrations and on-going administration and maintenance of all the company IT infrastructure
· Assist in implementing continuous improvements in IT networks and other infrastructure in line with Group IT guidelines and regulations
· Operate the procure to pay process for all IT Operations related budget including hardware, software, licenses, and services
About you
To succeed in this role, you will need to possess the following:
· Qualification or certification within IT or equivalent hands on experience.
· Extensive hands on experience within IT Infrastructure technologies, networks and end user computer services
· Cloud training or certification preferred (ITIL, Microsoft, AWS, Azure etc.)
· Demonstrated experience within Microsoft environments, enterprise networking and cloud/SaaS platforms (Azure/AWS, O365 etc.)
· Excellent understanding of the latest IT technology and standards
· Demonstrated ability to learn business processes and operations to ensure technical solutions and optimise where required
· Great verbal and written communication and stakeholder engagement skills
Our Benefits, Rewards and Recognition include:
- A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why over 25% of our vacancies are filled by internal candidates!
- Flexible working arrangements with our hybrid work model balance office and home for ways of working along with remote location working arrangements for up to 10 days anywhere in Australia
- Additional leave including VGA Day paid leave day, birthday leave and paid parental leave of up to 20 weeks at full pay or up to 40 weeks at half pay
- Annual fitness and wellbeing subsidy towards a facility of your choice
- Access to the VGA Car Lease Program
- Discounts on Audi, Cupra, Skoda and Volkswagen car purchases
- Free entry to Dubbo and Taronga Zoo for you and your family
- Work in an award winning state of the art newly refurbished building recognised by Master Builders Association Australia - our offices include onsite parking and a convenient location with close proximity to a train station
Why Volkswagen Group Australia (VGA)?
Working at VGA provides opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.
If this sounds like the role and place for you to drive your career to great heights with a world-class organisation, APPLY NOW!
Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.
To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.
Successful applicants will be required to complete background checks through our external provider as a condition of employment.
If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries please reach out to the dedicated Talent Acquisition Business Partner Pamela Sutherland through email at ***************@vwga.com.au.