Relief Service Manager Qld

With significant growth in business and ensuring a proactive service approach, Sunco Motors are looking for a full-time Relief Service Manager to join our team. 

The position calls for an experienced and confident Service Manager, able to travel between our Sunshine Coast, Wide Bay, and Kingaroy sites, to cover and continue to lead our award-winning teams during leave periods or in the absence of Senior Management.

You will be supported by a superior Group Management team and in turn, support our motivated and dedicated staff.

Position Link: https://www.seek.com.au/job/73243920

Responsibilities Include:

• Manage the day-to-day productivity of your Service team to ensure Customer satisfaction
• Guide, support, assess and review staff performance
• Embody and lead a positive team culture
• Complaint management and Quality Control
• Compliance and Audit Management
• Ensure your Service Team adheres to the Company Policies and Procedures and understands the importance of WHS

Key Characteristics of the Applicant Include:

• Previous Automotive Service Supervisor / Management experience essential to progression - Dealership experienced will be highly regarded
• Automotive Trade qualified with sound fault finding and diagnostics skills
• The ability to work with computerised maintenance systems
• Demonstrated ability to achieve and exceed KPI’s including CSI's
• Excellent interpersonal communication skills (both written & verbal)
• Strong customer satisfaction approach (both internal and external customers)
• Understanding of business needs and financial reporting
• Excellent time management and organisational skills

About You:

• Able to travel on short notice
• A consummate Professional, motivated by results and able to foster a positive Team culture 
• Hands-On Automotive Industry knowledge and experience
• Strong leadership skills
• DMS experience preferred
• Strategic and forward-thinking
• A passion for the Automotive Industry
• Professional presentation at all times – Lead by example
• Dedicated to delivering QUALITY Customer Service
• Current Manual Driver's License (essential)

The Benefits:

• Generous salary package with a competitive Incentive Bonus Structure
• Ongoing Manufacturer training
• Positive team environment
• Payroll processed weekly

We offer modern facilities, and a highly experienced management team to support you in your career, all while providing on-going manufacturer training and professional development.

NB: Only shortlisted applicants will be contacted, and all applications will be treated with strict confidence.

If this role is ticking all your boxes and you want to be a part of our award-winning team, click on APPLY NOW or send your Resume and Cover Letter to **@suncomotors.com.au 

The Sunco Motors Group is a family-owned business successfully operating multi-award-winning dealerships, who have been servicing the motoring needs of Sunshine Coast residents for 3 decades. We have since grown to include Hervey Bay, Maryborough, and Kingaroy.

Sunco Motors Group:

• Is an Equal Opportunity Employer
• Provides a Smoke Free Environment