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Form of workAbout Ace Hotel
Absorb the abundance. Ace Hotel Sydney seeks kind, curious and industrious humans to join our family.
Ace Hotel Sydney is our first-ever spot in Australia, inhabiting an historic building set in the verve of Surry Hills. Inspired by the neighborhood’s vibrant rhythm, Ace Sydney is home to a bustling public Lobby alive nearly nightly with DJs and performers, a rebellious art program and sunken lounge just off the Lobby bar. We’ve also got three distinct restaurants led by award-winning culinary pros, including local legend Chef Mitch Orr. Now all we need is you.
About the role
We are currently offering a great career opportunity for a vivacious individual to join and grow with our reservations team.
In this role, you will be responding to enquiries via email and phone regarding reservations for rooms, restaurants, and events. You will also ensure guest reservation information is accurately entered into our booking system as well as assisting with administration and reports relating to reservations. At Ace, you will also be actively contributing towards reaching hotel objectives, providing ideas and recommendations for improvements.
About you
You are a charismatic and organised individual, with superb time management skills and a genuine interest in continuously evolving the Ace brand. You have excellent written and verbal skills with a fundamental understanding of Google Workspace.
Desirable:
- Administrative understanding
- Data entry experience
- Previous reservation or front desk experience
The Perks
Joining our team means more than just working at one of Sydney's iconic new award-winning venues. It's about becoming a key player in a community-driven, creative, and original team…plus you’ll get the chance to work with interesting clients in the creative, media and tech industries.
And that's not all, enjoy attractive staff benefits, including:
- Generous F&B Discounts: 50% discount for you and your friends dining with you across all Ace Sydney food & beverage outlets (Kiln, Lobby, Loam, Good Chemistry) & most global Ace Hotel locations.
- Global Room Rate Discounts: Benefit from exclusive discounts on Ace accommodations worldwide.
- Retail Perks: Access special discounts on Ace retail products.
Community volunteer leave. - Various programmes and events for Reward and Recognition, prioritising Health and Wellbeing, including superior Employee Assistance Programs (EAP).
- Ample Training and Development opportunities.
Discover a workplace where excellence meets enjoyment, and your contributions are truly valued.
Ace Hotel acknowledges the Gadigal people of the Eora Nation, the Traditional Custodians of this land. As one of the oldest living cultures on earth, we celebrate their age-old connections to Country along with the knowledge, determination, patience and generosity of all First Nations people. Past, present and future, this is Aboriginal land.
