Company

Aloft HotelsSee more

addressAddressPerth, WA
type Form of workFull time
CategoryHospitality

Job description

Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Join us as a Reservations Coordinator and thrive with our open thinking and open expression. We love our Talent to have vibrant style they’re not afraid to show. That’s what makes working at Aloft different, by design.

Are you up for this?

  • Handle all incoming calls into the hotel and redirect to each department as appropriate
  • Analyse and update all guest requests that are tailored to their requirements
  • Responsible for handling all hotel outlet reservations or guest orders
  • Assist and coordinate guest bookings, engaging with them and exceeding their expectations
  • Be an expert on this tech-forward hotel and the surrounding area, know it inside and out to enhance experiences and move at the pace of guests
  • Build and strengthen relationships with existing and guests to provide guests with stays that are very much out of the ordinary, enabling future booking
  • Liase with other sassy and savvy departments to deliver service excellence with each customer experience
  • Complete reservation administration tasks and offer general support to the team
  • Your Vibe:

  • Strong communication skills written and verbal
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast paced environment
  • Armed with smart solutions and a can-do attitude
  • Our Perks:

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
  • Aloft Hotel is part of Marriott International's Select Stays portfolio, which has committed to putting people first for 90+ years. Apply now!

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    Refer code: 1927030. Aloft Hotels - The previous day - 2024-04-04 04:15

    Aloft Hotels

    Perth, WA
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