AddressReservations and Administrative Assistant
The family run Deane Group owns and operates Deanes Coaches, a Bus & Coach Tour and Charter business with depots in Cooma and Fyshwick (ACT) along with Ski Rider Motel, a 95-bed hotel/motel based in Wilsons Valley near Perisher and Potter Travel (Cooma & ACT).
We are looking for a dynamic and focused individual with a high level of administration skills and attention to detail, to join our locally owned family business.
We are experiencing tremendous growth as we are committed to providing a highly personalised service to our guests and clients that elevates us from our peers.
That’s where you come in!
You will need to be a highly motivated and organised individual who ideally has:
- Previous hospitality, tourism, and travel industry experience
- A high level of computer skills in reservation/booking systems as well as MS 365 programs
- Excellent verbal and written communication skills
Your tasks will include:
- Provide courteous, efficient, and professional service to create an experience for all guests and clients
- Handle customer queries relating to Motel and Coach Reservations
- Execute day-to-day reservations for Motel and Coach Charter and Tours, including group bookings and inquiries
- Follow up on tentative bookings and update reservation and booking status for Motel and Coach Charters
- Handle billing and invoicing tasks related to reservations, ensuring accuracy and timeliness.
- Administration of paperwork for compliance with our NSW and ACT bus operator accreditation
- Collaborate with various departments to ensure smooth coordination of guest services and transportation logistics.
- Fleet Maintenance administration
- Administration of Driver Compliance (i.e. Logbook and GPS Data)
- General Administration tasks
This is a full-time permanent role. You will be based at our Sharp Street (Cooma) office.
A competitive salary and benefits will be offered to the successful applicant.
Should you have any questions regarding the role please email *******@deanes.com.au quoting Reservations/Administration/Operations Assistant in the subject line.
