Crowne Plaza Darling Harbour is a premier hotel destination in the heart of Sydney. We pride ourselves on providing exceptional guest experiences and maintaining the highest standards of hospitality.Position Overview: We're seeking a dedicated Part-Time Assistant Night Manager to oversee night operations, ensure guest satisfaction, and support the Night Manager. Join us and help create unforgettable experiences for our guests.Key Responsibilities:
- Greet and assist guests upon arrival.
- Manage guest accounts and ensure smooth check-in/check-out.
- Resolve guest issues promptly.
- Balance financial transactions and night audits.
- Ensure safety and security of guests and staff.
- Support and mentor night staff.
- Minimum 12 months’ experience in hospitality/guest services.
- Strong communication and leadership skills.
- Valid NSW RSA Competency card, First Aid Qualifications, and Drivers Licence required.
- Ability to work night shifts, weekends, and holidays.
- Competitive salary and benefits.
- Career development opportunities.
- Employee discounts at IHG properties.
- Supportive and inclusive work environment.