Resource Allocation Team Leader

Auburn, NSW, AU, 2144

You’re accountable for your actions and those of your team and you collaborate and support others to consistently deliver on your promises.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.
 

In this role, you'll:

Work within our Resource Allocation team focused on engaging, leading and mentoring a team involved in Resource Allocation services for our Fleet Maintenance Branch of Sydney Trains.

This role will see you prioritise and manage workflow to enable the effective service delivery and performance targets of fleet maintenance to be achieved.  This will include a high percentage of your time managing both internal and external stakeholders, dealing with complex issues as well as performance management of the team.

You will be joining and managing an established and committed team of around 6 to 10 people, where your skills and experience in developing master rosters, Resource Allocation / utilisation and rostering policies, procedures and principles will be well utilised.
 

For more information on this position and business unit, view the role description.
 

About you

Your proven experience in managing people as well as your experience in rostering and scheduling within a large complex process driven organisation, will see you joining this leadership role dealing with a vast array of stakeholders and bringing your ideas to the table.

Your recognised as having an analytical mind with the ability to work with data and technology systems.  This will include Customer Relationship Management (CRM) systems like Salesforce or similar, where you can conduct data analytics and triage this with customer interactions and metrics.

In addition to this, you will bring your people skills and technical understanding of process and policies as you engage with the team and stakeholders to streamline as well as identify opportunities to improve our processes to support the work conducted at our maintenance centres and cleaning locations.
 

This is an Award RC5 Permanent Full-Time role based in Auburn, with flexibility through our cutting-edge hybrid working model! You’ll be engaged full time, however this role is also identified as able to be a job share part-time opportunity, shall you wish to have increased flexibility in the future!
 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us
 

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59pm Friday 22nd March 2024.

For more information about this role, please contact ***************@TRANSPORT.NSW.GOV.AU.

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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