Restaurant Manager

Yassas The Greek Way is recognised for our exceptional service, hospitality, and ability to create unforgettable dining experiences in cutting-edge designed venues. Up and coming Yassas continues to grow with currently 5 stores across Melbourne with exciting opportunities ahead.

About the Opportunity

We're on the lookout for an exceptional Restaurant Manager to spearhead our dynamic team at Yassas Southbank Melbourne.

Yassas The Greek way is your traditional Greek with a Melbourne modern twist. Located by the Melbourne CBD fringe on the beautiful Yarra River, Yassas is the ideal location for a riverside meal, after-work drinks or a celebration of any kind! 

Requirements 

Successful candidates will have at least 2 years of experience in a similar role and environment, coupled with the following skills and attributes:

• Demonstrated experience in a similar role for a similar size venue as a Restaurant Manager or Assistant Manager
• Solid and proven leadership experience 
• Proven skills and experience with POS and common rostering systems
• Strong communication and interpersonal skills
• Recruit new staff & training new/existing staff
• Excellent customer service skills
• Able to work well under pressure
• Ability to build relationships with a variety of internal & external contacts
• Decisive and able to make difficult decisions 
• Unquestionable commitment
• Confidentiality and professionalism
•  Must have RSA. 

Key to your success will be your demonstrated experience in the following areas:

Plan and prepare for service periods and functions, ensuring staff levels are correct according to the anticipated level of business

Ensure table allocations and appropriate levels of stock are done ahead of time

Oversee the service, ensuring that high standards are consistently met and assisting the team in a hands-on capacity during peak periods or as needed

Investigate and resolve customer complaints regarding food & beverage quality and service

Oversee the receipt of stock deliveries, verifying contents & quality

Maintain inventory systems and investigate variances

Prepare employee rosters, allowing for employee leave or planned absence

Coach, motivate, monitor, and manage the team’s performance

Communicate business goals to employees, providing additional training if required

Work closely with the Head Chef and Bar to plan/promote menus and beverages to complement menu items and train front-of-house staff for the presentation to customers

Monitor restaurant sales and in consultation with the team and management, implement activities and schemes to maximise sales and profit 

Organise marketing activities, such as promotional events, discount schemes, and advertising in line with agreed budgets

Provide support to the operation’s sales and marketing team

Ensure that the company’s activities integrate and comply with requirements for quality management, Hygiene, Workplace Health and Safety (WHS), environmental policies, and general duty of care.

Follow WHS procedures and related company policies to reflect current legislation and workplace practices

Ensure good safety practices of employees, assisting in the maintenance and ensuring the compliance of proper emergency and security procedures

In conjunction with other managers, foster & maintain good public relations

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 01 May 2024
• Expected salary: $65,000 - $75,000 per year