Retail Coordinator

Lovisa Life:

Lovisa was established in April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network, with a over 860 stores across 37 countries. Join a high growth international retailer, publicly listed on the ASX.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

The Opportunity

As a Retail Operations Coordinator, you will play a pivotal role in ensuring the smooth and efficient functioning of our retail operations through supporting the Global Director of Retail Stores to deliver operational excellence across all retail stores. You will be responsible for overseeing various aspects of day-to-day operations, including calendar management, meeting coordination, travel arrangements, event planning and coordination, instore incentives, mystery shopper program management and general administrative tasks. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

In addition, you will present in a professional manner and practice discretion and confidentiality, while acting as the front-line contact within Customer Support and Retail Operations.

The Retail Operations Coordinator is responsible for:

• Administrative Support
• Calendar Management 
• Travel Arrangements 
• Communications 
• Meeting and Event Coordination 
• Program Management 
• Cross-functional collaboration 

Skills, Knowledge and Personal Qualities required:

• Strong organizational and project management skills with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills, with the ability to interact confidently with stakeholders at all levels.
• Exception attention to detail
• Proficiency in Microsoft Office Suite and retail management software.
• Experience in a fast paced, dynamic organization.
• Determination to achieve results and problem solve.
• Openness/willingness to change.
• Desire to understand strategic direction of the business.
• The ability to anticipate what may be required, work autonomously and exercise discretion.
• Flexibility to travel occasionally to Melbourne Support Centre and attend Global Conferences.
   

Lovisa Future:

With no plans on slowing down with our continued expansion across the globe. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude.

Lovisa Product:

Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovation design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers.

We are a fashion-forward jewellery brand that caters to anyone and everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.