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Form of workRetail Customer Service Officer - Launceston TAS
Company : Australia Post
- Work locations include: Launceston, Kings Meadows, Mowbray, George Town and Deloraine Post Offices
- Casual shifts will be offered between Monday to Saturday 8:45am - 5:15pm (after training is complete)
- Extensive, supportive training is provided in our Post Office on commencement in the role (Monday - Friday, 8.45am - 5.06pm for initial 4 weeks)
- Adult Casual Pay Rate: $32.37/hour and increases to $34.59/hour after probation period
You'll be:
- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance
