Retail Customer Service Watersports - Jsw Powersports

JSW Powersports is unmatched in the industry for scope of operation being number one on the planet 11 years running. In addition to the market leading BRP SEA-DOO & CAN-AM brands the exciting range of Malibu & Axis tow boats as well as the SEA FOX offshore fishing boats and Seabob underwater scooters makes an unparalleled powersports operation.

A great opportunity exists for a retail and customer experience team member to join the accessories and clothing department in this well-known SEA-DOO watercraft dealership to work with some of the best in the industry.

Within this role you will:

• Offer Customer Service to our valued Retail Customers
• Bring experience in exceptional Retail Customer Service and upsell to the consumers requirements
• Receipt orders from our vendors
• Participate in stock take
• Participate in supplier training programs.
• Maintain clean and safe work areas
• Merchandise retail displays and be responsible for maintaining inventory levels
• Must be able to work alone as well as a part of a team with a self managing approach to success
• Have excellent organisation skills
• The ability to work effectively with multiple departments within the business

“Making your downtime the uptime through changing a-motion to e-motion” 

JSW Powersports lives and breathes its core values on a daily basis, these values are consistent with the way they treat their staff and customers. See below.

Commitment: If we say we will do something, we do it.

Teamwork: Working together to achieve a common goal.

Respect:  Treating other the way you want to be treated.

Fun: We live it, feel it, breathe it, dream it and sell it.

Family: Growing with care and empathy

Integrity: Acting honestly and ethically. 

• Special birthday perks. 
• Significant discount on Parts, Accessories and Servicing. 
• Bonus scheme paid monthly on performance.  
• Join us on several staff bonding days.
• Example 1: Recent day trip to Tangalooma playing on Ski's, Seafox's and Seabobs. All expenses paid. 
• Example 2: International Off-Road Day was spent as an overnight camping trip at QMP. Allowing staff the opportunity to ride Dirtbikes and Off-Road Vehicles around the park all weekend. All expenses paid. 
• Father Christmas of JSW gives out presents at year end. 
• Expenses paid annual Christmas Party every year, at award winning venues around the Gold Coast and beyond. 
• We make it a tradition to celebrate the week every Friday with beers on the house from 4:30.  
• The management team put on a Monthly BBQ/Worldly cuisine ranging from Homemade steamed Dim Sims, Slow cooked meats, Sushi, Pizza and The good old SNAG. 
• Each month we select a JSW Team Member of the Month and the winner gets a gift card. 
• In our workshop at the monthly meeting a Service Technician will be awarded "Tech of the Month" and the winner gets a gift card. 
• Monthly birthday cakes and cards go around for everyone to sign and sing happy birthday. 
• Occasional use of JSW Products on weekends at GM's discretion. 
• A lot more to list, join the “Fun” and see for yourself. 

Surrounding yourself with like-minded motivated staff will help you achieve the best results for yourself and the business.

A pleasant work environment with great facilities only makes the role more attractive. The culture within JSW Powersports is one of a kind being family owned and operated we put our people before profit. Afterall our primary core value is FUN!

As the successful candidate, you will bring the following attributes to the role-

• A passion for watercraft, marine activity, motorcycles or powersports recreation
• Previous leadership experience
• Retail experience that can be transferred to this role
• Strong attention to detail
• Natural ability to multi-task while maintaining attention to detail
• The desire to create a career, not just a “job”  
• Must be proficient in numeracy and accurate counting. 

Our primary focus when growing is promoting staff from within the business. Staff members of 10+ years have proven this with senior managers working there way up from entry level roles. With the large scale of the business, future roles are constantly being developed that may be more suitable for particular staff members. 

JSW Powersports since 1998 has had loads of people relocate to the Beautiful Gold Coast and JSW may be able to assist with this. 

If you're looking for a great role with the world's largest SEA-DOO watercraft dealer where you can showcase and grow your skills, apply now via SEEK with your CV and cover letter.

The growth and success of JSW Powersports is directly related to the passion our team shows towards the industry, as well as understanding our customer’s needs.