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Form of workFounded in 2012, we have established ourselves as a leader in the manufacturing industry. Known for our commitment to quality, innovation, and unparalleled customer service, we're on a mission to revolutionise manufacturing with cutting-edge technology. We are currently seeking a Retail Manager who is as passionate about technology as we are, to help us continue to make a significant impact in the industry.
As a Retail Manager, you will play a crucial role in bridging our innovative products with our valued customers. This position offers a unique opportunity to be at the forefront of the tech industry, developing and overseeing our retail operations, including product listing and inventory management, customer service, working in a team environment and identifying new and exciting products to stock.
Key Responsibilities:
- Organise and manage stock levels to ensure product availability.
- List products on our web store with accuracy and creativity, highlighting key features.
- Work in a team environment with an active feedback atitude in role and position development.
- Monitor inventory and order products proactively to maintain optimal stock levels.
- Provide exceptional front-of-house customer service, including serving customers directly or directing them to the appropriate team member.
- Handle phone and email inquiries with professionalism and efficiency.
- Maintain cleanliness and organisation in both front-of-house and back-of-house areas.
- Identify and evaluate potential new products to enhance our offerings.
We're Looking For Someone With:
- A deep interest in disruptive manufacturing technology
- Proven experience in retail management, with a track record of successful inventory and customer service management.
- Strong organisational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- The ability to work collaboratively in a team-oriented environment.
- A proactive approach to problem-solving and a willingness to take on challenges.
- Unimpeachable character, meaning you are honest, trustworthy and reliable.
- Ability to analyse the situation, provide constructive feedback as well as receive feedback, understand it and process this critically.
- A drive for competition and ambition to become the best.
- Show humility and have fun.
Why Join Us?
- Be part of a dynamic, innovative team that's pushing the boundaries of manufacturing.
- Opportunities for professional growth and development in a rapidly growing industry both nationwide and internationally.
- A supportive, collaborative work environment where your contributions are valued.
- Competitive salary and benefits package, including professional development opportunities.
