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Form of work
SalaryAbout us
Totally Workwear is Australia's leading Workwear Franchise business, with over 90 stores across Australia. We are known for our quality brands and products. At Totally Workwear you get to utilise your creativity working with customers to design their uniform branding with embroidery or printing. We are looking for a Full-time Team Leader Monday to Sunday roster. The Team Leader is responsible for every aspect of the day-to-day supervision of the store, including sales, staff, stock and resources management. The Team Leader works directly with our Retail Sales Manager.
Qualifications & experience
- Retail and Customer Service Experience
- Leadership Experience
- A passionate attitude that inspires the team to exceed goals
- Strong verbal and written communication skills
- Strong computer skills with POS, ERP, Office experience
- Ambition to exceed KPI's
Tasks & responsibilities
- Lead and motivate the store team members to delivery exceptional customer service, uphold our quality brand and achieve store KPIs
- Ensure Visual Merchanding plan and store product display standards are upheld
- Oversee Inventory Management - Returns & Warranties / Stock Control
- Effectively manage daily operations throughout the business utilising our ERP system reports
- Daily / Weekly reconciliation
- Quoting & Order Entry
- Customer Liaison & Care
Benefits
- Part of Large Retail Footprint
- Great Systems
- Structured Training on systems and products to ensure your success
- Career progression opportunities
