AddressWe have an exciting opportunity to join the Total Tools team as a Retail Trainer based in Queensland. You will play a critical role in providing training and facilitation to our retail network on sales, product and process.
Our Perks
- Remote role based in Queensland
- Tool of trade vehicle, laptop, mobile and corporate credit card provided
- 5th week of annual leave and charity leave
- Paid parental leave program for primary and secondary carers
- Strong focus on learning and development
- Product and retail discounts, discounted health insurance, gym and wellbeing membership discounts, and many more benefits!
About your new role
- Providing in-store face-to-face sales, product and process training to enhance knowledge and expertise
- New store training facilitation and support, including customer service, sales, product and point of sale training
- Delivery of supplier and internal brand product training
- Instore coaching and development
- Webinar facilitation and assisting with content development (i.e. eLearning Storyboarding)
- Maintaining our Learning Management System (LMS)
This role will require travel across Queensland and Northern Territory and some other states when required.
About you
- Previous experience in a training or coaching role
- Tools and trade background is preferable – ideally you are comfortable teaching tool knowledge
- Proven retail and/or sales experience
- Experience facilitating face-to-face training programs
- Engaging presentation skills, with the ability to cater to a variety of audiences and learning styles
- Excellent communication and the ability to build strong relationships with our store teams, suppliers and stakeholders.
- The ability to work autonomously and meet deadlines
- Comfortable with technology – computer literacy is a must, including intermediate MS Office skills
About us
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers. Our shelves are packed with the best professional tools to help tradies build Australia, but it is out team who are packed with passion for the tradies that makes us number one.
We have over 115 stores and 2000 team members across Australia, and our stores are locally owned and operated. At Total Tools we are all about getting it done, together. We show up for our mates and stay for our careers. You can grab the job and run with it, knowing that you can make a big impact and that we will back you to get it done.
In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). Join us and be part of something bigger.
Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!
All that is left to do is to apply to join the team! #CareersWithTheTotalPackage
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.
Only applicants with valid working rights in Australia will be considered for this position.
