Catholic Healthcare is a leading not for profit Aged Care provider. We're looking to do things differently to support our vision of delivering as an innovative provider of Aged Care, offering independent living that extends to Assisted Living, Hospitality, Hotel and Concierge services.The Opportunity:Reporting to the Senior Manager, Retirement Living, you'll be responsible for the day-to-day operations of the Retirement Village in accordance with NSW Retirement Villages Act and our organisational policies and procedures.The Community:Emmaus Retirement Village is a wonderful, established village with 23 units, set in beautiful bushland surrounds. An exceptional opportunity exists for a Village Coordinator to make an impact by engaging with residents in our community and to foster our team which is driven by passion for our residents.Your responsibilities will include:
- Actively promoting and supporting Catholic Healthcare's mission to promote the life and spirituality of older people through connected and inclusive communities
- Co-ordination of all Retirement Village operations
- Managing the village budget
- Assisting residents to maintain their optimum degree of independence, dignity, privacy, choice and quality of life & maintaining effective inter-personal relations with residents and their families
- Ensuring the village is safe and risk free
- Compliance with all policies and procedures and statutory and regulatory requirements
- High level written and verbal communication and negotiation skills.
- Strong focus on customer satisfaction.
- Knowledge of the NSW Retirement Villages legislation (desirable)
- An understanding of the budget process
- Intermediate skills using the Microsoft suite of products (Outlook, Word, Excel, PowerPoint).
- Previous experience in retirement living or hospitality (desirable)
- Empathy and understanding of the needs of residents' and their families
- Self-motivated with the ability to prioritise to achieve KPI's;
- Fully Vaccinated against COVID-19
Brands: Catholic HealthcareType: Part-Time