AddressAbout Us:
Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. We are currently looking for a Permanent Full-Time Finance Officer to join our Townsville team. Join a growing national network where you can make a difference and practice your values in a positive, friendly and flexible work environment.
Job Purpose:
The Rostering Clerk is responsible for the coordination of day-to-day operational schedule management across all program activities (NDIS, Brokerage, Insurance, Private customers, Home Care Packages). This role is a permanent part-time position, 20 hours/5 days a week 8am-1:30pm. Focus is to be placed on supporting the safe, efficient and effective delivery of customer service, both in the home and in the community.
The Rostering Clerk, is responsible for the scheduling of field staff across all program activities, in line with current award conditions and contractual obligations as outlined in service agreements and Government funding program guidelines. Therefore, the Rostering Clerk’s main accountabilities include coordinating and monitoring the planner to ensure high quality, customer-tailored support is provided to each customer, in line with their individual needs and expectations. Customer choice and diversity must be respecting and considered at all times.
Further duties required of this position include, setting and meeting mutually agreed priorities, whilst monitoring work flow in the areas of responsibility. The Rostering Clerk has the authority to exercise a degree of autonomy within the key areas of responsibility and will be required to exercise initiative and professional judgement where practices and direction are not clearly defined.
Duties and responsibilities may include:
All employees to provide customers with high quality support that addresses individual needs and enhanced independence, abilities, community participation and/or quality of life. All employees are expected to:
Demonstrate consideration, understanding and respect for customers and their families at all times in all interactions.
Ensure personal and team contribution support overall team effectiveness by demonstrating a high level of commitment and efficient follow through of any tasks until completion or as otherwise agreed with the Managing Director.
Monitor and report performance against KPIs and take corrective action as required.
Consult and collaborate with colleagues, managers and subject matter experts (internally and externally) to ensure the best possible outcomes for Just Better Care.
Provide a safe working environment within your area of responsibility, actively participating in and supporting a ‘safety first’ business culture.
Ensure compliance with Statutory and Regulatory requirements, as well as Just Better Care policies, processes and procedures.
Emulate and encourage others to adhere to Just Better Care’s values in all work-related activities.
Other duties to support the business as required.
Essential
Minimum Certificate III or IV in Aged Care, Home & Community Care, Individual Support or Disability Services (preferred)
Current CPR / First Aid Certificate
Current and satisfactory Criminal Record Check
NDIS Worker Screening ID/Yellow Card
Blue Card (Working with Children Check)
Current Australian Driver’s Licence
Reliable, registered and insured vehicle (comprehensive insurance)
Smartphone with internet access
Effective organisational skills
Diligent with strong attention to detail
Next steps:
If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on “Apply for this job”. Possible starts with you.
Possible starts with you!
