Rostering Officer

Community Based Support (CBS) is a not-for-profit Tasmanian organisation delivering aged care and disability services to enable people to live safely in their homes and enjoy access to the community as they wish. Our work ensures quality of life is enhanced by providing a range of support services that are tailored to meet individual needs and goals to maximise independence.

Rostering Officer – 12 months Fixed Term Full Time

Shifts will occur between 7am – 5pm

Bring your excellent customer service skills, motivation and values focus to our dedicated team who thrive on making a positive difference to people’s lives. The CBS team proudly delivers person-centred care for our clients so that they can live the life they choose, in the place they love.

The Rostering Officer will work within a team environment to assist Coordinators to respond to the support needs of clients through the development and maintenance of support worker rosters.

Why join our organisation?

• Ongoing support, supervision, and opportunities for professional development
• Diverse and rewarding caseload
• A dynamic team including a supportive management culture
• A generous salary package with Not-for-Profit salary sacrificing benefits; and
• Free onsite parking.

About the role:

• Assist Coordinators to respond to the support needs of clients/carers through the development and maintenance of worker rosters;
• Provide information to the relevant managers regarding support staff (rosters, statistical reports, feedback from staff contact etc.);
• Respond to support worker backup requests within required time frame and guidelines;
• Record changes to support worker availability on database, find alternative workers to cover absences, and maximise opportunities for support workers to obtain work; and
• Monitor support worker overtime and short notice cancellations to ensure all minimum contract hours and other entitlements are met

What you must have:

• Relevant qualifications or experience in the Community Services sector (preferably including Aged Care services)
• Desirable to have experience coordinating rostering services in a large multi-faceted organisation
• Full Covid-19 Vaccination (minimum 3 doses)
• Current Working with Vulnerable People Registration (or ability to obtain); and
• A National Police Check that is no older than 3 months (or ability to obtain)

To apply:

With guidance from the Position Description and by addressing the Selection Criteria, please let us know why you are the right person to fill this role (maximum two pages).  We look forward to hearing from you.

Enquiries:

For further information or to obtain a copy of the position description and selection criteria please contact Matilda via email at ***********@cbsaust.org.au 

Closing date:

9th March, 2024 – however, please note shortlisting will take place throughout the advertising period.

For more about Community Based Support, check out our website: https://www.cbsaust.org.au/ 

Community Based Support is an Equal Opportunity Employer