Company Overview:
We are a reputable Registered Training Organisation (RTO) dedicated to providing high-quality training and educational services. Committed to excellence and innovation, we offer a diverse range of accredited courses tailored to meet the needs of our students.
Position Overview:
We are seeking a dynamic and versatile RTO Administration Assistant to join our team 3 Days Per Week, working from home. The successful candidate will play a crucial role in supporting the administrative functions of the RTO. This position offers an exciting opportunity to contribute to the growth and success of our RTO through effective administrative support and customer service.
Key Responsibilities:
- Day-to-day administrative tasks including answering phones, responding to emails, and handling correspondence.
- Issuing course certificates.
- Maintain accurate and up-to-date records of trainer files and RTO documentation.
- Assist with the coordination of trainer and partner applications and scheduling onboarding inductions.
- Complete weekly and monthly reporting.
- Collaborate with trainers and assessors to ensure students receive the support and assistance needed to succeed in their studies.
- Maintain positive relationships with our trainers, training partners and students.
- Attend webinars and events hosted by our organisation.
Previous Experience:
- Previous experience in administration roles, preferably within the education or training sector.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent communication skills, both written and verbal, with a customer-focused approach.
- Proficiency in Microsoft Office suite and the ability to quickly learn software systems.
- Knowledge of regulatory requirements governing RTOs and vocational education and training (VET) sector (desirable).
Location: Working from home - Australia based.
Employment Type: Part-Time contract. 3 Days Per Week. 9:00am - 5:00pm
If you are a motivated and enthusiastic professional looking to make a positive impact, we want to hear from you! Apply now with your resume and cover letter outlining your suitability for the role.