RTO Compliance & Training Manager (Remote)

The Company

One of the fastest growing companies in the online education space. With seven (7) international brands, and operations in Canada, Australia, and the United States, our client is an exciting blend of the technology and learning sectors. A rapidly growing team of talented professionals, focused on delivering the highest standard of online training to the food and hospitality sectors worldwide.

The Role

Our client is currently seeking an RTO Compliance and Training Manager to join their team. This role is crucial in ensuring that their online courses in the food and hospitality industry comply with regulatory standards across Australia, Canada, and the United States.

The RTO Compliance and Training Manager will work closely with various stakeholders within the business, including the leadership team, trainers and assessors, technical resources, course developers, and marketing personnel. This role is embedded within the Product team, underscoring its strategic importance in aligning product development with regulatory compliance and market needs.

Key Responsibilities

• Overseeing the compliance of current and future online food service courses with the regulations set by regulatory bodies
• Preparing for and facilitating audits across all operational regions
• Reviewing and approving marketing materials to ensure compliance with regulatory standards
• Consulting with the Technology and Product departments to ensure new products meet compliance requirements
• Performing quality assurance checks on training and assessment materials
• Acting as the primary contact for government and regulatory bodies
• Managing compliance applications and approval processes for new and revised courses
• Developing and maintaining compliance policies and procedures
• Providing compliance training and support to other functions within the business
• Maintaining an up-to-date compliance calendar and managing compliance tasks

The Successful Candidate

• Deep knowledge of ASQA compliance requirements and processes
• Experience with general regulatory compliance, such as ANSI, ANAB, and various government bodies
• Familiarity with regulations in the vocational education and training (VET) sector
• Project management skills to oversee compliance projects
• Ability to manage compliance documentation and data using document management systems
• Familiarity with learning management systems (LMS) for course delivery and compliance
• Experience preparing for and facilitating audits by regulatory bodies
• Strong analytical skills to interpret complex legal and regulatory documents
• Excellent communication skills to liaise with stakeholders and regulatory bodies
• Strong attention to detail and ability to maintain high-quality standards

Your Experience

• 5+ years of relevant experience in compliance management, preferably within the Australian Registered Training Organisation (RTO) context
• Demonstrated ability to manage high volumes of documentation and compliance data efficiently in a fast-paced environment
• A track record of working independently and proactively, showing high levels of motivation to take initiative on compliance projects
• Comprehensive knowledge of the VET sector, including an in-depth understanding of the Australian Qualifications Framework (AQF), training package requirements, and specific compliance obligations for RTOs
• Ability to interpret and apply information from legal and regulatory documents accurately, ensuring that course offerings and compliance practices align with current laws and standards
• Exceptional communication skills, both written and verbal, are required for effective collaboration with a diverse range of stakeholders, including the leadership team, trainers and assessors, course developers, and government representatives
• Experience with various software and systems relevant to compliance management, such as Learning Management Systems (LMS), Customer Relationship Management (CRM) platforms like Salesforce, and project management tools like Jira
• A strong focus on quality and detail, ensuring that all compliance documentation, course materials, and reports meet the highest standards of accuracy and thoroughness

Your Qualifications

• A bachelor's degree or higher in a relevant field
• Relevant certifications in compliance management or related areas are a plus
• Australian Certificate IV in Training and Assessment (TAE40116) is highly desirable, indicating a formal qualification in delivering training and conducting assessments in line with VET sector standards

If this opportunity sounds like your next career move, we would love to hear from you! For a confidential discussion/interview, please submit your resume by clicking the ‘Apply Now’ button. Please note that only shortlisted candidates will be contacted.

Edutemps is an Educational Support Agency providing business solutions across staffing, compliance, learning design and professional development for education organisations.